GFSL aims to provide a safe environment through maintaining and improving the physical infrastructure of the prisons, through the professional service delivery of essential repairs and maintenance in a timely manner to ensure the Health and Safety of all prison staff and prisoners:

• Safety - our focus is to keep everyone safe. We work to establish an environment with strong moral responsibilities and control for Health & Safety and Technical Compliance.
• Reliability - we want to be recognised for delivering a reliable and trusted service with a strong performance-based culture. We will be open and honest with our customers.
• Efficiency - we aim to deliver services in the most cost-effective manner in order to maximise the value from our allocated budgets.
• Our People - we recognise our people are key to success. We will develop and offer them opportunities to achieve their personal potential.