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Benefits Block


At A Wilderness Way we know that our teams are at the heart of our organisation, and we are committed to supporting you to be the best you can be. For us, this means offering outstanding learning and development opportunities, recognising and nurturing talent, and promoting wellbeing. This enables our teams to offer our children an exceptional level of care.

From the moment you join the Wilderness family, you will experience the highest quality training and development through our sector-leading Academy.

Our dedicated Academy team will support you from your welcome week, through your Supervisions and probationary reviews, and throughout your Level 3 Diploma in Residential Childcare and beyond.

We are an accredited Diploma provider, and we deliver this in-house through engaging and interactive workshops, bespoke resources and group and individual support sessions. This personal touch ensures that your learning journey is tailored to your individual strengths and needs and that you receive the level of support that is right for you.

Alongside the Diploma, we offer a wide range of additional learning opportunities, delivered both by experts at AWW and external partners, ensuring that your knowledge and skills are sector-leading. In recent weeks our colleagues have attended sessions on knife crime from the JJ Effect, County Lines training, and ‘train the trainer’ sessions with the Alcohol Education Trust.

We also offer an attractive package of benefits which is constantly evolving.

Employee Benefits

Health and Wellbeing


Medicash are an award-winning, not-for-profit medical cash plan provider who aim to support people across the UK to take a positive approach to their mental, physical and financial health. You can access these through the free Medicash app.


Through the Employee Assistance Programme (EAP) you are able to access up to 8 face-to-face counselling sessions with professional counsellors free of charge. The service is provided by Care First and can be accessed confidentially by self-referring without lengthy waiting times through your GP.


Access free 24/7 help on health & wellbeing, relationships, work, finances, childcare and much more.


Looking for ‘in the moment’ support? Woebot is Medicash’s AI counsellor that allows you to access mental health support without having to speak to someone.

This service includes mood tracking and exercises and guides to build your personal wellbeing toolkit.


Through the Medicash app you can access the Virtual GP service with qualified medical professionals which allows you to access unlimited 24/7 phone consultations, video consultations between 8am – 10pm, a private prescription service and referral service.


This service allows instant quick checks by taking photos of skin spots and moles. You’ll receive a risk indication within 30 seconds. You’re also able to set reminders for future checks to keep an eye out for any changes.


Phio is a clinically-led digital physiotherapy assessment tool to support your recovery through over 3,000 scenarios available and a tracking system. Phio supports you throughout your recovery, by tracking your progress and keeping you engaged to ensure a swift and effective recovery. You can access this service via your Medicash app, saving you time and money attending face-to-face appointments.


Through the Medicash app you can access a range of wellbeing tools and advice for a happier, healthier you. This includes:

Mindfulness courses

Guided meditations and breathing exercises

Fitness videos

Mental wellbeing courses and tools to cope with stress, depression, anxiety and looking after your wellbeing

Back, neck and joint pain exercises and guides


AIG Life Insurance provides you with unlimited access to 24/7 bereavement counselling with a qualified counsellor (face-to-face or telephone) and access to useful resources to help deal with grief and loss.

AIG Life Insurance provides you with additional useful services:

The 24/7 AIG Probate Helpline offers information and support with the probate process with guidance on legal issues resulting from a recent bereavement and access to articles and guides to explain the probate process.

Both services are available to employees and their immediate family and are treated with the highest level of confidentiality.

Financial Wellbeing


Looking to save some money? You’re able to claim back cash for a range of medical services through the Medicash cash plan. You’re able to add on any dependents under 24 free of charge as long as they are still in full-time education (as defined by HMRC) if over 16.


Access a range of discounts and exclusive deals through the Medicash Extras discount platform. This is easily accessible through the Medicash app.


Want to save on your gym membership? Log on to the Medicash app to review which health clubs are part of their offer to continue your journey of personal wellbeing without overstretching your budget.


All services and shops on this reward platform are specifically selected following feedback from Wilderness colleagues.

You’ll find a range of providers such as outdoor shops, gyms, restaurants and many more in your local area.


This reward platform provides you with discounts for a large number of major retailers, restaurants, leisure centres and more. On the website, you can search for specific brands or providers or find a deal in your area. The website also allows you to nominate a retailer, which means that the Irwin Mitchell team will approach them to see if they are willing to join the scheme.


We’re encouraging all Wilderness employees to refer a friend with a chance to receive a referral bonus. All you need to do is encourage your friends (ex-colleagues, family, friends) to apply for one of our vacancies. If your friend is successful in their application, you will receive a £1,000 bonus.


All AWW employees on a regular contract are covered for the worst-case scenario through the AIG life insurance cover. In case you pass away whilst employed by Wilderness, a lump sum of 2 x basic annual salary is paid to your beneficiary/beneficiaries. There is no requirement for you to complete a medical questionnaire to be covered. You will automatically be signed up to this benefit from day one of employment.


Our pension provider is The People’s Pension. In line with Workplace Pension criteria, all eligible employees will be auto-enrolled within three months of employment. Once you have been enrolled, you will receive your pension details directly from the pension provider.

Other Perks


We’re all about encouraging our colleagues to get out and about - at work but also in your free time. You’re therefore able to hire Wilderness kit, provided that it isn’t needed for outdoor activities with the children and that you have the relevant qualifications and outdoor experience for the activities you’d like to do.

There is a whole range of outdoor kit available, such as wet suits, paddle boards, bikes, canoes, kayaks, tents, camping stoves, walking boots, rucksacks and more.


All AWW employees, including support functions, are eligible for a Blue Light Card.

The membership offers high discounts on a large number of products and services which refresh regularly. To stay up to date, you’ll receive notifications to your email.

Cost: £4.99 / 2-year membership.


On reaching 2 years’ and 5 years’ continuous service you will become eligible for an additional days’ annual leave each (pro-rata for part-time employees).


As an AWW employee you’re able to register with Concert for Carers via their website here.


Once you have an account, you can purchase concert tickets for events and bands that have signed up to the scheme for just £4.50. In 2022 this included for example the Red Hot Chili Peppers, Kings of Leon, Arctic Monkeys, Ed Sheeran and many more.

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