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About Families & Children’s Services

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About Families & Children’s Services

Our families and children's services are dedicated to making sure every child in Wiltshire gets the best possible start in life.

Families and Children are at the centre of everything we do. We are ambitious for them and share a determination to see all Wiltshire families thrive.

We are transforming the way our Families and Children’s services are accessed and delivered. Taking a whole-system approach, we continue to improve the way we work. We promote multi-agency integration, making us more efficient in the delivery of our services and more effective at helping families and children achieve the best outcomes.

As part of our shared practice framework, we empower professionals to maximise the time spent with families, providing early support to prevent escalation, and ensuring that our children thrive in their own communities.

We are driven by a strong culture of learning and a determination to improve the life chances and outcomes of the children we serve.

Our transformational journey continues as we work closely with our partners, businesses and the community to ensure that Wiltshire continues to thrive, so this really is an exciting time to join the Council.

Innovation

FACT Programme

Wiltshire Council has a strong commitment to working collaboratively and creatively with a wide range of partners; for children and families, this is driven through the multi-agency Families and Children’s Transformation (FACT) programme. The programme is shaped by partnership dialogue and analysis around key shared agendas for improvement and a dynamic and innovative approach is applied to the agreed priority projects.

The FACT Partnership is currently engaged in an intensive ‘proof of concept’ activity to develop, trial, and evaluate new ways of working with a defined cohort of young people/adults who are most vulnerable in the context of Transitional Safeguarding. As a partnership, we strive for change and are looking at how we might achieve this to enable more effective response, earlier intervention approaches, to prevent cases escalating to the point where statutory intervention is needed. 

Dads Matter too

Wiltshire Council is heading up a team that will provide early support and regular catch-ups with dads and men that have a caring role to children under one and may already be dealing with a number of issues. The scheme called Dads Matter Too, will be for those who would benefit from additional support to cope with the pressures and challenges of parenthood and where the child may be subject of a child in need or child protection plan.

The programme will be evaluated by The Institute of Public Care, Oxford Brookes University to measure the success of the programme and the way forward.

Sector improvement leaders

As an authority judged overall ‘Outstanding’ by Ofsted, Wiltshire Council has been approved by the Department for Education to join the Sector Led Improvement (SLI) programme as one of the strongest performance Local Authority’s in the country, and one of 19 Sector Led Improvers, to support other LA’s nationally to improve their performance.

Sector-led improvement is about local authorities helping each other to improve their services by working collaboratively, sharing good practice and providing constructive challenge – taking shared responsibility for the performance of the sector both regionally and nationally. 

Since 2016, under the Partners in Practice (PIP) Programme, the strongest performing Local Authorities in the country have provided Sector Led Improvement support to other authorities to improve practice and outcomes for children and families across the children’s social care (CSC) system. 

Award winning teams

We have a achieved a ‘Outstanding’ Ofsted grade and our social workers received national recognition in 2020 for their outstanding dedication and commitment to children and families.

The National Children and Young People's Awards

The National Children and Young People's Awards

Support and Safeguarding Team (South) won The Safeguarding of Children Award in recognition of their hard work with families during Operation Meteor.

Kate Farrar was commended for The Children’s Champion for her work with Unaccompanied Asylum Seeking Children.

Pier Pritchard was nominated for her long service to social work and Kelly Hogan for her child protection social work.

Educational partnerships

Wiltshire Council and multi-agency partners have been working with Professor Carlene Firmin and her team at the University of Bedfordshire and Durham University to develop a new approach to safeguarding adolescents at risk of harm outside of their home.

  • Wiltshire are one of five original national sites to have successfully bid to be part of this scale up project, building on the initial work started in Hackney when the approach was first being tested.
  • In the last three years Wiltshire has been at the forefront of innovative systemic and practice change as we develop our contextual safeguarding approach.
  • This includes being the first Local Authority area to pilot a 5th category of harm, Risk Outside the Home (ROTH), supported by the Department for Education as part of redesigning our Child Protection process for children, families and communities affected by issues such as criminal and sexual exploitation.

Wiltshire Social Workers have also been testing creative approaches to welfare led assessments and interventions in contexts, such as neighbourhood and peer groups where young people may be at risk.

We are excited to have been invited to continue partnering with the Contextual Safeguarding team for the next stage of their research, which is due to start in July 2022. Along with exploring how schools are a site of safety or harm for young people, we will also be part of a workstream which aims to identify the legal and policy scaffold for embedding contextual approaches in UK child protection systems. This workstream will be led by Professor Firmin and the test work will inform the development of new statutory guidance on extra-familial harm.

Schools praise benefits of pioneering scheme to help safeguard Wiltshire children - Wiltshire Council

Families and Children’s team information

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