“Hi, I am Steve, I started working at Stevenage Borough Council in 1984 and joined the IT department as a Computer Operator working on something called Mainframes. Since then, we have witnessed a massive change in technology.

My current role is ICT Senior Infrastructure Technical Engineer. I look after our Microsoft Office 365 products at a technical level, Exchange, Teams, SharePoint, OneDrive and Backups. 

I have really enjoyed working a Stevenage Borough Council, we have a great team, and everyone is committed to doing their best and delivering a good service. The council offers flexible approach to work with many benefits. As I near retirement I have been able to take the opportunity of Flexible Retirement and now work part time three days a week.”

“Hi, my name is Drew. I started working for Stevenage Borough Council back in 2016 as a Service Desk Officer. After a few years I moved on to a Technical Support Engineer role, which is my current role now.

I currently administrate Intune, which is Microsoft’s security software for mobile devices e.g. laptops, phones and tablets. I also deal with day-to-day tasks on future projects, for example my previous project was migrating all our users to Windows 10 and now currently working on moving everyone over to Windows 11. I am also available to the Service Desk to help them out to the best of my abilities when they need me for assistance on various tasks.

I really enjoy working in the Infrastructure team as I have a good relationship with my immediate team and the wider ICT team, making coming to work enjoyable and interesting.”

“Hi. I am Graham and I work as an ICT Senior Infrastructure Technical Engineer. I have 25 years of experience working at Stevenage Borough Council in different ICT roles.

I started out as a Modern Apprentice, before moving onto an End User Support Engineer to finally the position I am in now which I have been doing for the past 15 years.

I am responsible for End User Computing – VMWare, Horizon and Intune. I have worked on various big projects from helping create an ICT shared service with East Herts District Council to help design and implement our virtual desktop environment. Other technologies I have experience working with are Microsoft 365, Servers 2019/2022 and Azure/Entra.

I like working at Stevenage Borough Council because there are always opportunities, everyone is friendly and supportive of one another and there is flexibility in creating the perfect work/home life balance.”

“I am Charlie and I am the Business Support Officer for the ICT team.
My first role here was in our Customer Services, followed by our Policy and Performance team, before moving to my current role in ICT in 2023.

My role is very varied as it involves supporting all members of our ICT team in whatever capacity is required. This could be supporting projects, co-ordinating meetings or managing diaries…. No two days are the same! More recently, I have taken on leading the communications for the team to promote our key messages and raise the profile of the team. This variation has meant that I have had the opportunity to interact with staff from all areas and all levels at both organisations.

I like working for Stevenage Borough Council as I am part of a very supportive and inclusive team, who strive to make the user experience for staff better every day.”

“As the ICT Service Delivery Manager, I am responsible for the IT Service Desk, End User Desktop Support Team and ICT Business Partnering for the Shared IT Service.
I started my career with Stevenage Borough Council as an apprentice, and over the years I have had several roles within the IT Service ranging from 1^st / 2^nd / 3rd line support,  IT Project Manager, Business Analyst and IT Service Desk Manager.  

The council is committed to providing ample opportunities for career progression, I have taken part in numerous learning and development programs to help me enhance my skills and knowledge.

Working for Stevenage Borough Council offers me a dynamic and fulfilling career where no two days are the same, every day is a new challenge.  I really enjoy working with a great team, who are supportive and extremely knowledgeable.
As a mum of 3, with a young family, Stevenage Borough Council offers a genuine approach to flexible working and work/life balance.

This is a pivotal time to join the IT team, where we are growing our technical team, there are exciting opportunities to be involved in the IT program as we embark on new technologies and strategies.”