ESG Matters

ESG Matters inform our decision making and shape our culture.

Our ESG promises are more than just words on a page, they inform our decision making and shape our culture helping us build a safe and sustainable business that our members, colleagues and communities trust. Delivering our strategy through an ESG lens benefits our communities and supports our colleagues to thrive today and tomorrow.

• We’re committed to reducing our carbon impact and we support members and colleagues to do the same
• We’re developing our products to support homeowners to reduce their carbon emissions with optimised retrofit products
• We have a colleague led Social Responsibility Panel and a designated Green Ambassador on our Board

Branching into Communities

• We help grassroots groups with our Branch Sponsorship Fund
• We support colleagues to volunteer in their communities
• Local charities benefit from our Charitable Foundation
• We support our charity partner Shelter Cymru

We’re increasing our presence on high streets across Wales. Delivering more Branches and a Community Bank for Wales will provide more communities the access to the financial services they need.

We’re modernising and increasing our digital capability, supporting members to manage their products and services with greater flexibility.