Holiday and Absences

Absence Reporting:

• You must promptly notify your Computacenter line manager and your agency’s designated point of contact in case of any planned or unplanned absence.
• This notification should occur no later than 2 hours before the start of your shift.
• Whether it is lateness, sick leave, or personal days, daily contact is essential.
• Please communicate your absence to both your agency and your Computacenter manager, not the End Client manager.

Holiday Requests:

• You are encouraged to submit holiday requests well in advance.
• Proper planning ensures adequate coverage and minimises disruptions.
• Timely communication is crucial for effective resource management.

Holiday Authorisation Process:

• All holiday requests must be authorised by your Computacenter manager.
• To request a holiday, use the 3ss platform.
• The manager will review and either approve or decline the request through this system.
• Verbal requests or other formats are not acceptable; please manage all holiday requests exclusively through 3ss.
• Accurate record-keeping enhances transparency and helps us allocate resources efficiently.

If you have any questions or need further clarification, feel free to reach out to your agency

Kit Returns

Leavers/ Terminations Returning Kit:

• Meet with your manager to discuss leave details, i.e. What needs to be handed over and how, within a reasonable time frame prior to end date
• Agree with your manager when equipment will be returned to the Computacenter office (or customer site if applicable) and who will be the person to meet with to collect the kit
  • Equipment to be retrieved – laptop, keyboard, monitor, mouse, headset, mobile phone, charger etc. (CC/Customer) and any other equipment which may be used as part of Hybrid Working i.e., chair, additional monitor etc. If you are unable to return any equipment in person, please make your Computacenter manager aware to organise a Courier through NGSD
  • Security pass · please give to your Computacenter manager when handing back your equipment