Computacenter
Exciting Tech Opportunities
Latest Vacancies About Computacenter
Computacenter are one of the UK’s largest independent technology and services partner and help their customers source and transform their technology infrastructure. Their clients are large corporates and the public sector and together manage their technology infrastructure to deliver digital transformation, enabling their people and their business.
Yani Arnaudova
Who we are
The Group Technical Resources Group (Group TRG) is responsible for staffing our technical services with the right people (skill) at the right time, at the right place delivering the requested service with high customer satisfaction and competitive conditions.
What we do
We provide a flexible means of supplying technical resource staff to all business units enabling service teams, Project Management, maintenance services and consultants, by providing the correct number of technicians, engineers and skill sets as and when required. This enables Computacenter to respond quickly and effectively to changes in the customer environment.
Stacey Elsom, works on the FCA account in CC Nottingham and is a First Line Analyst and has been here since Feb 23.
Joanne McAuley Team Leader GSD UK Operations again on the FCA account, started back in 2017 as a Hays employee, got made permanent, and promoted to T/L soon after.
To meet our customers objective of providing a flexible, personalised, Global Service Desk, Computacenter offers a service that transforms the traditional Service Desk into a personalised Digital Support Hub, providing an omni-channel, always available support through self-service portals, human chat, chatbots and natural language Artificial Intelligence, and predictive self-heal automation. Our service includes voice biometrics for security and automation through our Intelligent IVR when a user decides to call us and leverages advanced analytics to pre-emptively resolve issues across the enterprise and reduce resolution times for the user. Together, these provide a highly adaptive User Engagement experience that drives End User productivity and increased satisfaction, all backed by expert live agents to deliver a consistent End User Experience across all languages.
Projects Practice
Consultancy Practice
What is Professional Services?
We reliably deliver competitive IT project management, consultancy services and technical resources to enable success for our customers and growth for our business, people and partners.
Who we are
Group Professional Services and TRG encompasses Consultancy in the UK & France together with the Project practices across the UK, France and Germany and TRG in Germany, UK, France, Spain and Ireland. We are made of up of over 4,200 skilled practitioners with deep expertise across core infrastructure technologies and industry standard architecture and project management methodologies.
What we do
We reliably deliver IT enabled change in conjunction with our colleagues in the Country Units and Group Services. We govern, assure and measure the quality of our project delivery whilst enhancing the development of our standards, IP and competitive advantage.
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