We’re all in

We’re all about people

Our ambition is to build an inclusive, positive culture where everyone can bring their whole selves to work and ‘find their passion’ in their career of choice. This culture enables our brilliant people to flourish and drives high performance, through facilitating retention of motivated, high performing colleagues. It's also critical for us as an organisation that we work to reflect the diversity of our customers through our own diversity. 

We have already made significant progress through initiatives such as our Culture Change Community, mental health advocates and our Corporate Social Responsibility (CSR) Programme all helping to create an inclusive, positive and ambitious culture. 

We were thrilled to achieve both the platinum level accreditation and the Employee Engagement Award from Investors in People this year, recognising our commitment to putting people at the heart of everything we do.

We have signed the Race at Work Charter and we’re a leader in the Disability Confident Scheme, strengthening our commitment to inclusive and non-discriminatory practices.

We have also introduced a range of diversity networks to support and understand the needs of underrepresented groups. Our 23 people networks, with membership representing 40% of the organisation, support us to feel we can bring our whole selves to work and nurture a sense of inclusion and belonging.