Overview of Digital & Technology Services
View all opportunitiesThe University of Nottingham Digital and Technology Services department provides access to a breadth of innovative digital services and consultancy aiming to set the standard for digital operations in Higher Education. Approximately 275 staff make up the department, based at five UK campuses.
Digital and Technology Services provide a range of digital solutions and technology services to meet the diverse needs of staff, students and researchers.
The department worked in partnership with stakeholders across the university to develop the Digital Strategic Delivery Plan, which describes how the university will achieve its ambition of being a digital exemplar for the higher education sector.
The department is led by David Hill, Chief Digital Officer, and is currently structured around four key functions:
- Chief Digital Officer's (CDO) Office
- Architecture
- Service Design
- Service Delivery
Our Digital Journey
Digital and Technology Services is now entering an exciting period of transformation, initiated by the Chief Digital Officer, who has been tasked with leading the university’s transition to become a digital exemplar for the HE sector. The team, led by the CDO, will play a fundamental role in defining and delivering an ambitious digital strategy to provide students, academics and staff with an exemplary and collaborative user experience.
Our Digital Strategic Delivery Plan linked to the wider university strategy, sets out our digital ambition and how we need to adapt and become more agile and efficient to improve our digital maturity and capability to create a digitally enabled 21st century university.
- For students/staff – this means improving staff digital skills and their digital engagement/experience
- For researchers – this means improving research capabilities and performance
We have created a programme of investment, our ‘Digital Futures Programme’, to enable delivery of the university strategy. There are currently 25+ active projects, with the largest initiatives outlined below:
- Digital Core - a new Procurement, Human Resources and Finance solution
- Digital Engagement - a new Student Engagement and Recruitment solution
- Digital Partner - a new Digital Partnership to help improve the digital maturity and capabilities for the university
- eAssessment - a new suite of teaching and learning systems to improve the staff and student experience
Overview of Digital & Technology Services
Throughout 2021, the University of Nottingham has been seeking to engage a Digital Partner to provide strategic advice and guidance and support the delivery and modernisation of its foundational IT services.
We have been looking to identify a Digital Partner who will act as a trusted strategic advisor to the university, support our digital modernisation journey and delivery of high quality services, who also shares the same values and ethos of the university. We expect the Digital Partner to bring new insights and experiences, new skills and capabilities and to help us introduce new services and transform our existing operations.
The Digital Partner will become an integral part of our operating model within Digital and Technology Services. In order to manage the Digital Partner relationship, we are enhancing our existing CDO Office to become an ‘Intelligent Client Function’ which will focus on understanding customer needs, procuring new services, supplier relationship management, transforming our ways of working and maintaining an end-to-end view of digital projects and programmes.
