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Commercial Director
Opportunity
St Helena Hospice

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The Role Main

Role of Commercial Director

Location: Colchester
Salary: £Competitive + benefits + hybrid working
Closing date: Midnight Sunday, 28th September 2025 (The date is subject to change)

The Commercial Director is responsible for overall delivery of Commercial strategies and performance across the Retail, Lottery and Commercial Cleaning businesses, in addition to the Marketing function, with a potential to also take on responsibility for Fundraising operations. 

St Helena generates circa 50% of total income from commercial trading activities. Kate Heslegrave, Co-CEO is ambitious for the development of St Helena’s commercial trading activities.

  • Lead the development and delivery of commercial operations and business development for the group ensuring sustainable income growth diversification that delivers the organisation’s charitable and strategic objectives.
  • Provide advice to the Chief Executive, Senior Leadership Team, Trading Board and Board of Trustees on all strategic commercial, business development, and business innovation matters.
  • Lead the non-care trading activities and businesses within the group – currently Retail, Lottery & Commercial Cleaning businesses.
  • Develop and deliver new business opportunities and ventures, including investment cases, and commercial analysis.
  • Lead the brand and marketing strategy for the charity and group and ensure its effective implementation.
  • Lead the development of the commercial growth plan and ensure commercial teams develop budgets and business plans that deliver agreed objectives and income targets.
  • Provide guidance, support and mentoring to Associate Directors of Retail, Lottery and Cleaning trading businesses (this roles direct reports).
  • Be an engaged and active participant in the Senior Leadership Team in relation to corporate leadership and the wider life and values of the organisation.