About ICT at Imperial

In February 2020, the College appointed its new Chief Information Officer Juan Villamil. Juan has expressed a series of objectives and an ambition for a ‘new’ Information Technology capability for Imperial College London.

Juan’s objectives are as follows:

• Ensure IT supports the College in being a world leader in research and teaching.
• Enhance the digital experience for research and education.
• Develop an Information Technology Vision & Strategy.
• Be a hub for delivering innovation.
• Achieve predictable outcomes.
• leverage modern flexible technology.
• Improve ways of working.
• Be the best at what we do irrespective of industry or sector.

To achieve the above objectives, the ICT Department has restructured to a product-based delivery model. This is an exciting time to work with and for ICT as we transition to the new ways of working and look to create a better brighter future for our staff, students and customers.

We have transitioned from a hierarchical-based line management model towards a matrix management approach which is centred around six core functions:

• Technology Office
• Products
• Shared Services
• Infrastructure Technology
• Service Operations
• Business Operations