About Mitie
Our premise is simple: we work to deliver the exceptional, every day.
Across the country, our 77,500 people look after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and critical government strategic assets. We take care of our customers’ people and buildings, by delivering the basics brilliantly and deploying advanced technology.
We are pioneering the Connected Workspace, using smart analytics to provide valuable insight and deliver efficiencies to create outstanding work environments for customers.
Our culture champions diversity and integrity & trust drives everything we do. Social value is at the heart of our agenda, and we’re partnering many of our clients as they strive to do the same.
We are ambitious for the future of the FM industry, our customers and our employees
Mities culture
“Our premise is simple: we work to deliver the exceptional, every day.”
It’s a commitment we make to our customers day in, day out. It guides our colleagues so that they know what to expect of each other. In short, it makes Mitie strive to be the best we can be.
We are a trusted partner, using our expertise, care, technology and insight to create amazing work environments for our customers and their clients.
We champion our diversity. We always go the extra mile to get the job done. Integrity and trust drives everything we do.
Mities values
There are five core values that shape how we behave at Mitie:
- We are one Mitie
- We are built on integrity and trust
- We go the extra mile
- Our diversity makes us stronger
- Our customers’ business, is our business
Diversity & inclusion
We believe our diverse workforce makes us stronger, introducing us to fresh ways of thinking. We also believe everyone should have the opportunity to progress.
Our colleague networks offer members a safe and confidential space to discuss issues affecting them, help improve our policies and procedures and keep in touch with external policy developments.
Each of our dedicated groups – on age, gender equality, disability and for BAME and LGBTQ+ colleagues, among others – is sponsored by a senior leader who advocates for diversity and inclusion and promotes the agenda across the Group.
We are proud to be recognised as number 6 on the UK Top 50 inclusive companies list.
Gender pay gap
In December 2020 Mitie acquired Interserve Facilities Management Ltd so our 2020 report also includes gender pay data for the legal entities within Interserve (ISV) with over 250 colleagues. The ISV mean gender pay gap has decreased to 17% (versus 18.3% the previous year) and the median pay gap decreased to 12.5% (versus 13.9% the previous year).
Whilst this is a positive step in the right direction, we are not complacent and are committed to continuing our efforts to further reduce the gap by focusing on programmes that can really make a difference.
Our efforts over the past 12 months continue to centre around four areas. These form part of our long-term, sustainable approach focused on improving the representation of women, and all under-represented groups, across all organisational levels. They are as follows:
- Leadership: Enabling more women into leadership positions through targeted development interventions for female talent;
- Resourcing: Ensuring our resourcing is fully inclusive and we are hiring from a diverse talent pool;
- Career Development: Taking action that supports the career progression of underrepresented groups; and
- Reward & Recognition: Offering a powerful, engaging, and diverse reward & recognition proposition that rewards the right behaviour and celebrates inclusion.
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