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Reverse Line/Warranty Operative

Location: Hatfield

Salary/Rate: £18.27/Hr through UMB

Type: Contract

Closing Date:

Job Reference: 4803053

Reverse Line/Warranty Operative

Join a leading independent technology and services provider as a Warehouse Administration!

Job Overview:
We have a fantastic opportunity for a warehouse warranty line operative in a services logistics warehouse. You will be supporting our customers by claiming warranty with all vendors within the Service Level Agreement (SLA). You will need to have high levels of accuracy, attention to detail and a strong work ethic.

Ideally, you will have previous experience in administration and warehouse management systems (SAP) and experience with web portal would be highly desirable.

Rate
£18.27/Hr through UMB
£14.08/Hr through basic PAYE
£15.98/Hr through Premium PAYE

Location
Hatfield

Contract

6 months contract

Timings: Monday – Friday working hours 7:00 – 15:00

37.5 Hours per week

Job Description
  • Processing components and devices on SAP, ServiceNow, ITSM accordingly
  • Updating SAP accordingly
  • Working with our courier partners
  • Checking the warranty on all vendors web portals
  • Claiming warranty from all vendors web portals (raising the RMA) whilst being aware of any financial implications regarding timeframes etc.
  • Working with third party suppliers to claim warranty.
  • Despatching all vendors warranty parts back to them
  • Maintaining warranty management tool database
  • Maintaining SLW Database tool. (Error-handling)
  • Managing the Service Level Agreement.

  • Managing all queries within SLA (error handling)
  • Using Excel to maintain the reporting for all vendors.
  • Maintaining the accuracy on serial number and asset tracking
  • Producing delivery notes and producing courier labels from partner websites
  • Work within SLA for all vendors
  • Working to ensure Personal Performance Targets (PPT) are met.
  • Maintain high levels of housekeeping.

The Ideal Candidate

  • Strong attention to detail
  • Ability work under pressure to achieve targets
  • Strong experience in warehouse practices
  • Ability work as part of a team
  • Analytical skills, good numerical ability and good Excel with attention to detail
  • Has the ability to resolve queries through effective investigation
  • Excellent timekeeping
  • Working in a pressurised environment to a high degree of accuracy.


Additional Information
Interview Process: Once the profile gets shortlisted, then an interview will be conducted

How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
- Jatin Bhuranda

Contact: Jatin Bhuranda

Office: 1st & 2nd Floor, 2 Colton Square

Phone: 01162615005

Email: [email protected]

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