Join
a leading independent technology and services provider as a Floorwalker
Engineer.
Job Overview:
We are looking to recruit a Floorwalker
Engineer who will be providing floorwalking support, troubleshooting, and
user coaching to ensure a smooth migration experience.
Shifts: Monday to Friday (37.5 hours)
Contract: 5 weeks
Location: Gogaburn, Edinburgh
Pay Rate: A daily rate, in
scope IR35, of £14.90 (PAYE) OR £19.34 (via a Hays Approved Umbrella Company)
Key Responsibilities :
• Be proactive with a visible and approachable presence to answer questions
(not technical troubleshooting)
• Deliver demos via Microsoft Teams both in person and for remote colleagues using pre-defined scripts and presentation decks
• Explain differences between Zoom and Teams (meeting setup, chat, collaboration
tools)
• Share tips and best practices for effective use of Teams
• Encourage engagement and confidence in using Teams for daily work
• Record all assistance provided to colleagues
Key Requirements:
• Strong knowledge of Microsoft Teams features and functionality
• Ability to communicate clearly and educate users in a friendly, non-technical way
• Familiarity with Zoom to explain migration differences
• Comfortable presenting and engaging with both in-person and remote audiences via Teams
• Excellent interpersonal and facilitation skills
How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
- Daizy Grover
