Join a leading independent technology and services provider as a Warehouse Administrator!
Job Overview:
We have a fantastic opportunity for a warehouse warranty line operative in a services logistics warehouse. You will be supporting our customers by claiming warranty with all vendors within the Service Level Agreement (SLA). You will need to have high levels of accuracy, attention to detail and a strong work ethic.
Ideally, you will have previous experience in administration and warehouse management systems (SAP) and experience with web portal would be highly desirable.
To be successful in the role you will be a great team player, have excellent communication skills and be able to focus on serial number/asset tracking throughout the whole warehouse process.
You will work with the wider team to support processing and claiming warranty for different vendors, e.g. HP, Lenovo and Dell.
Rate
£18.27/Hr through UMB
£14.08/Hr through basic PAYE
£15.98/Hr through Premium PAYE
Location
Hatfield Avenue – Hatfield Hertfordshire AL10 9TW (Hertfordshire)
37.5 Hours per week
Competitive salary (TBC)
Contract
6 months contract
Timings: Monday – Friday working hours 11:00 – 19:00
Key Responsibilities
- Processing components and devices on SAP, ServiceNow, ITSM accordingly
- Updating SAP accordingly
- Working with our courier partners
- Checking the warranty on all vendors web portals
- Claiming warranty from all vendors web portals (raising the RMA) whilst being aware of any financial implications regarding timeframes etc.
- Working with third party suppliers to claim warranty.
- Despatching all vendors warranty parts back to them
- Maintaining warranty management tool database
- Maintaining SLW database tool. (Error-handling)
- Managing the Service Level Agreement.
- Managing all queries within SLA (error handling)
- Using Excel to maintain the reporting for all vendors.
- Maintaining the accuracy on serial number and asset tracking
- Producing delivery notes and producing courier labels from partner websites
- Work within SLA for all vendors
- Working to ensure Personal Performance Targets (PPT) are met.
- Maintain high levels of housekeeping.
The Ideal Candidate
- Strong attention to detail
- Ability to work under pressure to achieve targets
- Strong experience in warehouse practices
- Ability to work as part of a team
- Analytical skills, good numerical ability and good Excel with attention to detail
- Has the ability to resolve queries through effective investigation
- Excellent timekeeping
- Working in a pressurised environment to a high degree of accuracy.
Additional Information
Interview Process: Once the profile gets shortlisted, then interview will be conducted
How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
- Jatin Bhuranda
