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Technician 2

Location: Abbey Wood - Bristol

Salary/Rate: £14.54/hr (PAYE) OR £18.87/hr (via a Hays Approved Umbrella Company).

Type: Contract

Closing Date: 30 Oct 2025

Job Reference: 4731664

Short Contract Role | HAYS | Bristol

About the role

As a technician 2, we are seeking a proactive and security-cleared IT Support Engineer to manage hub-based operations across a designated region.

Location: Abbey Wood – Bristol

Shifts: Monday to Friday (37.5 hours) from 8:30 AM to 5:00 PM

Contract Duration: 13 October 2025 till 30 June 2026

Rate: £14.54/hr PAYE OR £18.87/hr Umbrella Company

Roles and Responsibilities:

Manage support ticket queues for assigned Hub and surrounding spokes, ensuring timely updates and resolution in line with service level agreements.
Oversee Hub stock and asset management, including scanning equipment in/out of locations as per contract.
Coordinate and manage disposal of legacy equipment through the Hub in accordance with contractual procedures.
Triage and perform hardware repairs on in-warranty equipment; liaise with vendors for parts and returns.
Replenish IT lockers where required, maintaining availability of essential equipment.
Identify and escalate potential service issues or improvement opportunities for the Team Leader.
Provide support as part of the Out-of-Hours (OOH) rota and standby schedule.

Other stuff we’re potentially looking for:

Next Step

Once you’ve applied, we will review your application and reach out to you if your application is shortlisted.

- Sanya Chabbra

Contact: Sanya Chabbra

Office: 1st & 2nd Floor, 2 Colton Square

Phone: 0116 261 5005

Email: Sanya.chabbra@hays.com

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