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Technician 2

Location: Abbey Wood - Bristol

Salary/Rate: £14.54/hr (PAYE) OR £18.87/hr (via a Hays Approved Umbrella Company).

Type: Contract

Closing Date: 30 Oct 2025

Job Reference: 4731664

Short Contract Role | HAYS | Bristol

About the role
As a technician 2, we are seeking a proactive and security-cleared IT Support Engineer to manage hub-based operations across a designated region.

Location: Abbey Wood – Bristol
Shifts: Monday to Friday (37.5 hours) from 8:30 AM to 5:00 PM
Contract Duration: 13 October 2025 till 30 June 2026
Rate: £14.54/hr PAYE OR £18.87/hr Umbrella Company

Roles and Responsibilities:
  • Manage support ticket queues for assigned Hub and surrounding spokes, ensuring timely updates and resolution in line with service level agreements.
  • Oversee Hub stock and asset management, including scanning equipment in/out of locations as per contract.
  • Coordinate and manage disposal of legacy equipment through the Hub in accordance with contractual procedures.
  • Triage and perform hardware repairs on in-warranty equipment; liaise with vendors for parts and returns.
  • Replenish IT lockers where required, maintaining availability of essential equipment.
  • Identify and escalate potential service issues or improvement opportunities for the Team Leader.
  • Provide support as part of the Out-of-Hours (OOH) rota and standby schedule.

Other stuff we’re potentially looking for:
  • Must hold or be eligible to obtain SC Clearance.
  • Must have a full clean driving licence.

Next Step
Once you’ve applied, we will review your application and reach out to you if your application is shortlisted.
- Sanya Chabbra

Contact: Sanya Chabbra

Office: 1st & 2nd Floor, 2 Colton Square

Phone: 0116 261 5005

Email: Sanya.chabbra@hays.com

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