About the role
As a Technician 2 with expertise in the IT domain, you will collaborate with our client’s Technical team. You will be responsible for Technical/IT support.
Our client is currently looking for a recruit to join their current team. Below are the job details for your reference:
You can also ask our friendly recruitment team any questions you may have about the role, between 08:30 AM till 17:00 PM (Monday to Friday).
Contract Tenure : 16-Jun-25 to 12-Dec-25
Location: Carterton
Pay Rate:
Umbrella Rate: £18.87per hour (via a Hays approved umbrella company).
PAYE Basic Rate:£14.54per hour
Hours: 37.5 hours a week. Monday – Friday.
Timings: 8:30 AM-5:00 PM
Roles and Responsibilities:
- Queue ticket management of tickets assigned to their Hub (and surrounding spokes) ensures appropriate updates and call management to maintain service levels as per contract.
- Hub Stock management, including asset management of kit in/out (Scan items in/out of locations) as per contract
- Effective Management of disposals that go through their Hub as per contract
- Triage and perform hardware repairs in warranty kit and liaise with vendors for parts and returns as per contract.
- Locker replenishments where appropriate as per contract.
- Highlight potential issues with service/potential service improvements to their Team Leader
- Follow any agreed processes and procedures either from the Authority (site regulations etc)
Other stuff we’re potentially looking for:
What’s in it for you? –
Next Steps
Once you’ve applied, one of our friendly recruitment consultants will give you a call and talk you through the screening process.
If your application is successful, you’ll be involved in a live virtual interview with one of our client’s hiring managers to get to know you better.
We look forward to speaking to you!
- Srutee Swarup
