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Technician 2 (IT Support)

Location: Oxfordshire

Salary/Rate: £18.87/hr via umbrella

Type: Contract

Closing Date:

Job Reference: 4693639

Technician 2 (IT Support)

About the role
As a Technician 2 with expertise in the IT domain, you will collaborate with our client’s Technical team. You will be responsible for Technical/IT support.

Our client is currently looking for a recruit to join their current team. Below are the job details for your reference:

You can also ask our friendly recruitment team any questions you may have about the role, between 08:30 AM till 17:00 PM (Monday to Friday).

Shifts: Contract – 16-Jun-25 to 12-Dec-25

Roles and Responsibilities:
  • Queue ticket management of tickets assigned to their Hub (and surrounding spokes) ensures appropriate updates and call management to maintain service levels as per contract.
  • Hub Stock management, including asset management of kit in/out (Scan items in/out of locations) as per contract
  • Effective Management of disposals that go through their Hub as per contract
  • Triage and perform hardware repairs in warranty kit and liaise with vendors for parts and returns as per contract.
  • Locker replenishments where appropriate as per contract.
  • Highlight potential issues with service/potential service improvements to their Team Leader
  • Follow any agreed processes and procedures either from the Authority (site regulations etc)
Other stuff we’re potentially looking for:
  • SC Clearence (Mandatory)

What’s in it for you? –
  • Our client loves to reward their people for doing a great job.
  • The daily rate:Umbrella Rate: £18.87 per hour (via a Hays approved umbrella company).
    PAYE Basic Rate: £14.54 per hour

Next Steps
Once you’ve applied, one of our friendly recruitment consultants will give you a call and talk you through the screening process.
If your application is successful, you’ll be involved in a live virtual interview with one of our client’s hiring managers to get to know you better.
We look forward to speaking to you!



- Srutee Swarup

Contact: Srutee Swarup

Office: 1st & 2nd Floor, 2 Colton Square

Phone: +44 333 010 3213

Email: srutee.swarup@hays.com

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