About the role
As a IT Migration Support Technician with expertise in managing hardware
workflows , you will collaborate with our client’s . You
will be responsible for maintaining service levels,
managing hardware workflows, and ensuring compliance with contractual
obligations.
Tell me more, tell me more…
Our client is
currently looking for a recruit in joining their current team, below are the
job details for your reference:
You can also ask
our friendly recruitment team for any questions you may have about the role,
between 09.00am till 17.00pm Monday to Friday.
Location: Bazaar Road - Tidworth
Start
Date: 2 Months
Hours: 37.5 hours/week (7.5 hours/day)
Shift
Pattern: 9:00AM to 5:30PM
Roles and Responsibilities:
- Ticket Management: Oversee and
update support tickets assigned to the Hub, ensuring timely resolution and
alignment with contracted service levels
- Asset & Stock Control:
Manage incoming and outgoing hardware through accurate scanning and asset
tracking procedures
- Disposal Coordination: Handle
hardware disposals efficiently and in accordance with contract terms
- Hardware Repairs: Triage and
repair in-warranty equipment, working with vendors for parts, returns, and
warranty compliance
- Locker Maintenance: Replenish
hardware lockers as needed to support field engineers and local operation
- Service Monitoring: Identify
potential service risks or opportunities for improvement and escalate to
the Team Leader
Other stuff we’re
potentially looking for:
- Active
SC Clearance is mandatory
- Strong attention to detail and
ability to follow technical instructions
- Comfortable working in a
structured, high-security environment
- Excellent communication and
teamwork skills
What’s
in it for you? –
Our client loves
to reward their people for doing a great job.
- This is 5 day per week onsite contract.
- A daily rate, in-scope IR35, of £ 19.38
(PAYE) OR £25.15 (via a Hays Approved Umbrella Company).
Next Steps
Once you’ve
applied, one of our friendly recruitment consultants will give you a call and
talk you through the screening process.
If your
application is successful, you’ll be involved in a live virtual interview with
one of our client’s hiring managers to get to know you better.
We look
forward to speaking to you!
- Daizy Grover
