About the role
As a warehouse
operative you will be providing customer service support and smooth day-to-day
functioning of the department and a consistent experience for staff and
visitors.
Tell me more, tell me more…
Our client is currently looking for
a recruit in joining their current team, below are the job details for your
reference:
You can also ask our friendly
recruitment team for any questions you may have about the role, between 09.00am
till 17.00pm Monday to Friday.
Shifts: Monday to Friday (37.5 hours)
Location: Hatfield Business Park, Hertfordshire AL109TW
Working Hours : 7:00am to 3:00pm
Contract Duration: 3+ Months
Roles and Responsibilities:
- Provide basic customer service to visitors and staff to ensure a consistent and positive experience
- Perform routine tasks as directed by the Line Manager to meet deadlines
- Respond to ad-hoc requests from the Line Manager to maintain service continuity
- Escalate service issues promptly to ensure customer requirements are met
- Ensure the department meets SLA (Service Level Agreement) performance targets
- Maintain and improve customer satisfaction levels
- Understand and adhere to company policies and procedures
- Demonstrate relevant FACE behaviours (Friendly, Accountable, Customer-focused, Effective)
Other stuff we’re potentially looking for:
- Basic administrative skills
- Ability to follow simple work instructions
- Basic knowledge of Microsoft Operating Applications
- Good interpersonal, literacy, and numeracy skills
- Previous warehouse experience preferred
- Strong attention to detail and ability to work independently or as part of a team
What’s in it for you? –
Our client loves to reward their
people for doing a great job.
- This is 5 day per week onsite contract.
- A daily rate, in-scope IR35, of £ 12.67 (PAYE) OR £16.45 (via a Hays Approved Umbrella Company).
Next Steps
Once you’ve applied, one of our friendly recruitment consultants will give you a call and talk you through the screening process.
If your application is successful,
you’ll be involved in a live virtual interview with one of our client’s hiring
managers to get to know you better.
- Daizy Grover
