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Scheduler

Location: Edinburgh

Salary/Rate: £17.87/Hr through UMB

Type: Contract

Closing Date:

Job Reference: 4680859

Scheduler

Scheduler

Rate
£18.27/Hr through UMB
£14.36/Hr through PAYE

Location
Edinburgh EH1 2DH

Contract: 3 Months contract

Job Description:
Experience required
  • An administrator/Scheduler is required to process leaver requests and incidents/requests management of IT tickets on behalf of client.
  • The candidate will be expected to follow a clearly defined process for these requests.
  • Experience in the following areas would be preferable:
  • Ability to work as part of a team
  • Take ownership of customer hardware request and break-fix
incidents
  • Scheduling and manage an engineer’s workload
  • Deal with customer escalation and escalate up when required
  • Able to multitask and plan schedules
  • Great customer service skills
  • Accuracy and attention to detail are paramount.
  • Ability to work under their own initiative
  • Excellent communication skills
  • Ability to work under pressure within a fast-moving customer environment
  • Experience of ServiceNow IT Service Management Platform

Next Stage
Conversation with recruiter to assess suitability.

Start Date
ASAP


Interested in applying? Just reply with an up-to-date copy of your CV on Jatin.bhuranda@hays.com to get the ball rolling.
Or if it is not quite right for you, but you have someone in mind for the role – please let me know.
- Daizy Grover

Contact: Daizy Grover

Office: 1st & 2nd Floor, 2 Colton Square

Phone: 01162615005

Email: daizy.grover@hays.com

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