Job details

Location: 5 Broadgate - London

Pay Rate:

• £18.87 per hour via Umbrella
• £14.54 per hour via Hays PAYE

Work Schedule

Mon - Fri 09:00 - 17:30

Contract Length: 7 months

A leading provider of IT services and solutions are currently looking for a IT Support Engineer – Hardware Break/Fix Specialist to join their expanding team at their prestigious offices.

Key Responsibilities:

• Perform day-to-day BAU (Business As Usual) and break/fix tasks, including replacing hardware components such as PCs, monitors, and peripherals.
• Install hardware components based on user requirements, ensuring compatibility and functionality.
• Build and configure devices including thin clients, desktops, and notebooks to organizational standards.
• Accurately update service tickets with work completed, ensuring clear documentation and timely resolution.
• Collaborate effectively within a team environment while also demonstrating the ability to work independently.
• Carry out hands-on tasks such as mounting monitors on arms and replacing machines under desks—physical dexterity and comfort with manual tasks are essential.

Desirable (but not required):

• HP Accreditation or certification in HP hardware support is a plus and may enhance troubleshooting capabilities

With highly developed interpersonal skills, you’ll have the ability to engage with customers and ensure that you provide a consistently positive customer experience. In addition, you’ll have the ability to work effectively as part of a team and will be an enthusiastic and supportive colleague in an often-pressurised environment.

If you’re looking for the opportunity to build your career with an industry leader, then please apply and take the career to the next level.

Please Click "Apply now" with a copy of your most recent CV or give us a Call on 0116 261 5005 to have a confidential chat with one of our recruiters.