Director of Portfolio Change and Implementation
Salary: c£90,000
This role requires an individual with proven experience of leading a Portfolio of transformation projects, within a complex organisation undergoing significant change including legislative changes. The key aim of the Director of Portfolio, Change and Implementation is to ensure that our portfolio is delivered effectively, professionally and predictably within the agreed plan, as developed with numerous stakeholders including our parent Department and Ministers and in line with the Teal book for project delivery.
Key Responsibilities:
- Oversee portfolio delivery and how we manage business change to deliver transformation – to time, quality and cost, ensuring teams work with the organisation and its Subject Matter Experts, engaging/consulting stakeholders and customers to agree plans that are shared and reported on; ensuring transparency, accountability, consistency in reporting; setting and adhering to the Teal book for project delivery and best standards for portfolio management.
- Act as our ‘air traffic control’ when it comes to landing changes across the organisation; overseeing our roadmap of change, ensuring impacts are well understood to enable decisions. Ensure stakeholders across the organisation and partners outside the organisation are sufficiently linked in (including policy, legal, finance, HR) to ensure achievement of strategic and policy intent
- Establish positive relationships with all stakeholders. Ensure that the accountability within Portfolio Delivery is understood and respected and any changes to resources, processes, reporting considers the bigger picture, not just a single project, programme or portfolio. Collaborate with senior leaders to form decisions and changes– particularly working closely with the Directors of Services, Digital & Technology, Data and Operations; understanding when input is required from other areas (e.g. HR, finance, etc) and agreeing when accountability needs to shift.
- Remain accountable for the timely development and submission of quality business cases in line with government processes, the functional standards for Project Delivery Profession and Treasury Green book best practice. Develop budget proposals for consideration and agreement by relevant Boards and with Finance and others, ensuring efficiency targets and effective financial management and reporting.
- Ensure that the approach to risk and assurance complies with best practice, flagging, advising and escalating where required to key stakeholders including the corporate governance teams; ensure that project plans, risk registers, and any required mitigating actions are maintained and regularly reviewed.
- Build our benefits management capability and set the strategy for benefits management. You will work with Finance, Services and others to ensure the strategy links up across the organisation and enables us to be an efficient, effective organisation that places benefits and efficiency at the heart of what we do, building awareness, and helping others take responsibility for tracking and measuring benefits that have been agreed but then sit in other parts of the organisation to deliver.
- Work with partners to ensure that dispersed projects and work streams are adequately resourced and collaborative; help to inform longer-term strategic planning and the prioritisation of interventions as required to ensure we deliver.
- Provide comprehensive performance monitoring data to the Boards and internal teams, and co-ordinate the process of decision-making and associated change control processes, including clear communication and documentation to support any changes.
- Ensure that there is comprehensive and pro-active stakeholder engagement, consultation and communication across all parties (internal and external), and regularly brief all leaders and key partners on challenges, progress and key issues.
- Provide leadership and direction for our key programmes of activity, as they are established - including Identity Verification, Register of Overseas Entities and Querying Powers and Sanctions, preparing for transition into the other parts of the business where appropriate.
Person Specification:
- Substantial experience of leading a Transformation portfolio in a complex environment, -million-pound programme of work, to meet business objectives with numerous stakeholders.
- Experience of leading a programme of projects to expected objectives of time, cost and quality – spanning digital, tech, data, legislative change, policy, service delivery - at a senior level, and implementing change into the business by overseeing effective transition planning and implementation management.
- Excellent people management and leadership, with experience of establishing high performing technical and multidisciplinary teams, building capability, creating an inclusive and collaborative culture which values diversity and encourages openness, approachability and sensitivity. You can inspire and empower colleagues to deliver.
- Proven experience in shaping, communicating and executing a strategic vision into deliverable operational plans; you will have excellent communication skills.
- Commercial and financial acumen – able to manage Business Cases and benefits from draft to delivery.
- Strategic thinker who can take the broader view and set the long-term strategy, articulate a vision, obtaining buy-in and engagement from others across an organisation; juggling tactical and strategic challenges.
- A strong focus on quality. Experience in raising standards, ensuring controls are in place and effectively challenging to find common sense solutions to problems and the delivery of high-quality outcomes.
- High levels of emotional intelligence, interpersonal, leadership and management skills to drive contributions across the organisation - highly organised to operate in a fast changing and dynamic environment.
Desirable
- Membership of a relevant professional body; willing to work towards Major Projects qualification (MPLA)
Behaviours
- Changing and Improving
- Seeing the Big Picture
- Leadership
- Communicating and Influencing
- Making effective decisions
- Delivering at pace
