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Senior Product Manager

Location: London

Salary/Rate: £58,193 - £78,482 + Excellent Benefits

Type: Permanent

Closing Date: 06 Oct 2024

Job Reference: 4603319

Senior Product Manager - Student Experience

University of the Arts London (UAL) is a world-leading creative university for teaching and research in art, design, fashion, communication and performing arts. UAL is made up of six renowned colleges and hosts several institutes that further the university’s mission and social purpose. Under the leadership of our new President and Vice-Chancellor, we are designing the University around social purpose; through the students and ideas we send out into the world, and the partnerships we build to achieve social, environmental, and economic progress.

Senior Product Managers lead an exciting new discipline within Digital & Technology at UAL, supporting the next step in our journey towards product management and user-centric design. Over the last two years we have been scaling our capabilities, shifting focus from a technology and project-centric approach to the design of intuitive, positive user experiences, and optimised digital services that can scale to support the ambitious growth outlined in our strategy.

Reporting to a Head of Product, the Senior Product Manager will work as part of a management team alongside Delivery, Business Analysis, TechOps and Development colleagues, and collaborate with business service teams and supplier-partners. They will be a trusted ally to business service leads, and support Heads of Product and D&T Directors in delivery of each area’s digital service vision.

You will drive the ongoing enhancement and maturing of a broad portfolio of products and services, whilst getting the opportunity to take a leading role in growing the community of product management at UAL, embedding excellent product management practices and ensuring close control of product standards. You will have shared responsibility for defining outcomes, maintaining effective prioritisation of resources to ensure sustainable improvement. and measured against the strategic objectives set by the service area leads.

In this recruitment round, we are seeking three Senior Product Managers to work across our Student Experience service teams as we focus on creating and enhancing a seamless and reliable digital experience. We welcome applications from experienced Product Managers who want to work for an organisation that is committed to social purpose and is growing to face new opportunities and challenges.

Experience
  • A background of developing digital products for varied audiences and defining roadmaps
  • Knowledge of effective product lifecycle management across a large, complex environment
  • Experience of embedding/integrating supplier products within existing ecosystems.
  • Extensive experience of working with a diverse range of stakeholders and external partners to deliver and develop digital products and services.
  • Experience of building multi-disciplinary product teams and transforming traditional ‘project’ delivery ways of working into high-performing product-led development teams.
  • Experience of Agile and Scrum, as well as other software and product development and delivery methodologies, for both transformational change and ongoing development taking a user-centric approach
  • Demonstrable experience of driving and championing new ways of working, bringing people along with you
  • Desirable experience in acceptance definition, test management, and transition of changes into service


UAL is a world-class university, shaping the creative industries worldwide, and staff have access to a range of benefits, training and personal development to recognise and reward the contributions they make, and to encourage excellence, creativity and diversity, including:

  • Competitive salary package of £58,193 - £78,482 per annum, depending on experience
  • 34 days annual leave plus public holidays
  • Generous, defined benefit pension scheme
  • Family-friendly policies, including 26 weeks of full maternity or paternity pay

HAYS Technology have been retained by University of the Arts London to manage the search and recruitment of this role. For all enquiries, please contact Breanna Mahan at Hays Technology.

#LI-DNI
- Breanna Mahan

Contact: Breanna Mahan

Office: 4th Floor, 107 Cheapside,

Phone: 03330102442

Email: Breanna.Mahan1@hays.com

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