Welcome

The Future Vision for The Operational Team at SEC

Our customers rely on us to provide the services outlined in the ‘What we do’ section and to help them navigate changes in the market, the legislative landscape and our support and insight into the sector’s biggest challenges.  We’ve grown our organisation steadily over the last 5 years and we’re focussed on creating dedicated teams for the 4 operational areas. We’re seeking to supercharge our three areas in procurement by creating dedicated roles to lead and manage our teams to create resilience, flexibility and build even further on our relationship-centric culture.

The three senior manager roles will lead in these particular areas and work with the Director of Operations to ensure our teams are complying with processes, delivering exceptional customer service, managing and delivering our products as per the procurement plan, engaging with our supply chain, developing and implementing new products and collaborating with our network partners to deliver on strategic requirements of our services.

These roles will also be key in motivating their teams, creating individual development plans and making sure we’re investing into our teams both individually and collectively.  We’re dedicated to supporting growth and development of our staff and we have demonstrated this through supporting and financing training courses, mentorship, coaching and even creating our future leader’s programme.  It’s key that we build on this further and inspire our staff to achieve their own personal goals.

Whilst each discipline is providing focus on these three areas, these new roles will also work collaboratively to feed into the successful future growth of our operational offer. We’re looking to grow further in the future and the structure we’re building will be the first step in helping us reach our goals. The operational team structure below provides insight into the new approach and how the three new senior manager roles will interact and feed into the operational team.