• Sales & Customer Engagement
• Approach and engage customers, understanding their needs and recommending the perfect Sony products for them.
• Deliver compelling product demonstrations to showcase Sony’s cutting-edge technology, such as OLED, Mini LED, ATMOS Soundbars and the BRAVIA THEATRE U.
• Maximise sellout by converting customer interest into purchases.
• Store & Brand Representation
• Maintain high store standards, ensuring Sony products are well maintained and visually appealing.
• Build strong relationships with store staff and support with training, to increase Sony’s demonstration rate.
• Always represent Sony professionally and enthusiastically.
• Training & Reporting
• Stay up to date with the latest Sony TV technology, features, and competitor products.
• Attend regular training sessions to enhance product knowledge and sales techniques.
• Provide feedback on sales performance, customer insights, and promotional activity.

• Proven experience within a customer service environment
• Excellent communication
• Ability to work independently and as part of a team

• Previous retail sales experience
• Basic understanding of retail sales targets, KPIs and performance metrics

• £25,396.80 + 25% Performance Related Bonus (£31,746.00 all-inclusive bonuses)
• Seasonal Incentives.
• Generous Discount Scheme.
• Comprehensive Training and Personal Development Opportunities.
• The Chance to Work with a Leading Global Brand in Consumer Electronics.
• A Fun and Dynamic Retail Environment.
• Join us and help customers experience the best in home entertainment!

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.