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Sales Expert

Location: Stoke-on-Trent

Salary/Rate: £13.21/hr + 25% OTE Annually

Type: Contract

Closing Date:

Job Reference: 4698689

SONY : Sales Expert role in Stoke-on-Trent : £34,346

Location: 1, Festival Heights Retail Park, Hanley, Stoke-on-Trent ST1 5NZ
Reports To: Regional Sales Manager
Employment Type: Full-Time (37.5hrs)
Rate: £13.21/hr + 25% OTE Annually = £34,346.00
Shift Pattern: Monday 10:00 – 19:00
Tuesday 10:00 – 19:00
Friday 10:00 – 19:00
Saturday 09:00 – 18:00
Sunday 10:00 – 17:00

Job Purpose: As a Sony TV/AV Sales Promoter, you will be the face of Sony within retail stores, engaging customers and driving sales of Sony home entertainment products. Your role is to create an outstanding customer experience, demonstrating Sony’s innovative technology and ensuring customers find the perfect home entertainment solution to suit their needs.

Key Responsibilities
  • Sales & Customer Engagement
  • Approach and engage customers, understanding their needs and recommending the perfect Sony products for them.
  • Deliver compelling product demonstrations to showcase Sony’s cutting-edge technology, such as OLED, Mini LED, ATMOS Soundbars and the BRAVIA THEATRE U.
  • Maximise sellouts by converting customer interest into purchases.
  • Store & Brand Representation
  • Maintain high store standards, ensuring Sony products are well maintained and visually appealing.
  • Build strong relationships with store staff and support with training, to increase Sony’s demonstration rate.
  • Always represent Sony professionally and enthusiastically.
  • Training & Reporting
  • Stay up to date with the latest Sony TV technology, features, and competitor products.
  • Attend regular training sessions to enhance product knowledge and sales techniques.
  • Provide feedback on sales performance, customer insights, and promotional activity.

Essentials
  • Proven experience within a customer service environment
  • Excellent communication
  • Ability to work independently and as part of a team

Desirable
  • Previous retail sales experience
  • Basic understanding of retail sales targets, KPIs and performance metrics

What We Offer:
  • £27,476.80 + 25% Performance Related Bonus (£34,346 all-inclusive bonuses)
  • Seasonal Incentives.
  • Generous Discount Scheme.
  • Comprehensive Training and Personal Development Opportunities.
  • The Chance to Work with a Leading Global Brand In Consumer Electronics.
  • A Fun and Dynamic Retail Environment.
  • Join us and help customers experience the best in home entertainment!

- Rhianna Walkden

Contact: Rhianna Walkden

Office: 1st & 2nd Floor, 2 Colton Square

Phone: 0116 261 5000

Email: Rhianna.Walkden@hays.com

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