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Assistant Director, Public Protection London Borough Of Merton

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Dear Colleague

Thank you for your interest in Merton Council and our current search for our Assistant Director, Public Protection. In this role, you will have the opportunity to lead and transform a broad portfolio of services that are crucial in delivering our strategic priorities around community safety and environmental sustainability.

Despite the economic challenges and uncertainties ahead, Merton is well placed. Our history of strong financial management gives us confidence that we can weather the storm. Our track record of successful delivery, using a wide range of business models, provides assurance that we have the enthusiasm, skills and expertise to develop innovative solutions that tackle new problems and harness emerging opportunities. Merton’s size and leadership culture provides great opportunities for working beyond the boundaries of your role to tackle key departmental and organisational agendas. Working together in this way is an important part of Merton’s success and an attractive feature of an Assistant Director role in this authority.

This role has several priority focus areas that you will need to address if you are to succeed. We have an in-house parking service in Merton and like all local authorities we are facing up to revenue reductions relating to Covid-19 and changing patterns of High Street usage. How we embrace further technology both to improve services and deliver savings will be a vital measure of our success. Our political leadership are committed to an ambitious public health agenda with air quality a key priority. We are successfully developing ways of using our parking assets creatively to encourage behaviour change that increases the use of public transport.

Our regulatory services are delivered through a ground-breaking tri-borough partnership. We are delivering change that will enable us to grow substantially by acquiring new customers, embracing new technology that improves customer experience and delivers efficiencies. The future for Regulatory Services is exciting; you will lead the Partnership in Merton and our partner Boroughs, ensuring it is best placed to deal with the challenges that Covid-19 and the economic downturn present, so that all our residents and businesses benefit.

Merton is a safe Borough and has historically been so. In part this is down to our geography but it is also due to the strength of our collaborative working with partner agencies, the Safer Merton Partnership. We remain committed to a robust and focused community safety agenda and are responding with positive intent to challenges that may put our community cohesion at risk.

For this role I am looking for a candidate with broad experience across the portfolio areas for this post. You will have a commercial brain, able both to identify and deliver income generating opportunities as well as savings targets. This is a role with multiple high profile political priorities within the portfolio, so strong political antennae and a track record of working successfully with politicians is critical.

The opportunities for technological transformation, both in the services you will be leading and in my wider directorate, are huge; I am looking for someone with the necessary flair, experience and enthusiasm to make this happen.

I hope this brief introduction encourages you to pick up the phone or put pen to paper. In the first instance please speak with Mark Bearn at our consultants HAYS Executive who will be able to provide you with further information and advice about Merton, the role and the application process which lies ahead. If you decide to apply, then I look forward to seeing your application and hopefully meeting you in the autumn.

Chris Lee

Chris Lee Director of Environment & Regeneration Merton Council

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About us

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The opportunity

Assistant Director, Public Protection Morden, South London

At Merton we are working to be London’s best Council. At the heart of this is a commitment to be a business-like Borough, one that understands the cost and value of our work and ensures everything we do contributes to meeting the priorities we have agreed with our residents. As Assistant Director, Public Protection, you will lead and transform a portfolio of critical services that will help us meet these priorities, ensuring Merton is a safe, clean and green place to live, work and grow.

About the role

Reporting to the Director of Environment & Regeneration and working closely with Members, Corporate Management Team and Partner Agencies, you will lead and shape the Public Protection Division, covering community safety, parking and our trailblazing tri-Borough regulatory services partnership. You will:

  • Lead, shape and transform regulatory and enforcement services alongside other statutory functions that make the Borough safer.
  • Lead the provision and transformation of our in-house parking services in the Borough, harnessing technology to improve efficiency and innovation.
  • Deliver leadership to the Safer Merton Partnership, maintaining Merton’s position as one of the safest boroughs in London through effective partnership and corporate working.
  • Bring commercial and financial acumen to the Division’s portfolio, creating income generating opportunities and exploring new models of service delivery.
  • Provide inspirational leadership of staff, partnerships and projects that secure delivery of Merton’s priorities for residents.

About you

In this role you will need to show you are able to bring strategic leadership, operational grip and professional expertise to a complex and broad portfolio of services that carry significant political visibility and contribute to vital organisational priorities.

You will bring a track record of successful leadership of a comparable range of services in complex public sector organisations. You will be able to demonstrate how you have used your expertise to enhance commercial outcomes and achieve transformational impact through the use of technology. Evidence of the delivery of service improvement and change will be critical.

We want our senior team to reflect the communities we serve. We would particularly like to encourage applicants from a BAME background as well as those who identify as disabled.


Mark Bearn

Hays Executive

Tel: 07872 672 290

Email: Mark.Bearn@hays.com

Important informaion


£96,840 - £101,193 per annum

Key dates

Closing date: 12th October

Preliminary interviews: Monday 26th October or Tuesday 27th October

Personality profiles: Invitations sent w/c 2nd November

Final interviews: Wednesday 18th November

How to apply

Please submit a current CV along with a supporting statement that addresses the Role Profile and demonstrates how you meet its requirements.

For an informal discussion about the role please contact our recruitment consultants at Hays Executive, Mark Bearn on 07872 672 290 or email Mark.Bearn@hays.com

Key Documents

Location Section


London Brorough of Merton, Merton Civic Centre, London Road, Morden, SM4 5DX