About John Taylor

About John Taylor Hospice

Founded in 1910, John Taylor Hospice is the oldest non- denominational hospice in the country. The staff and volunteers have been providing “Taylor-made” care for people in the West Midlands for 110 years – making every moment matter for thousands of people over the decades. The hospice became independent of the NHS in October 2011. You can see the hospice’s history with this 110th anniversary timeline on the website.

Mission, vision and values

The mission is to provide specialist care for people living with a terminal illness and their families. The vision is a compassionate and dignified death for all.

The hospice’s values are:

  • Care for all – Recognising that people are individuals and should be treated with dignity, respect, compassion, care and sensitivity.
  • See the person – Developing and delivering services with input from all those involved to care for all of those communities which need the hospice’s services.
  • Be right first time – Doing things once and doing things right. Having a clear view of what they are trying to achieve and working towards this.
  • Simplify the complex – Being clear in dealings and communications with patients and each other


The hospice provided care to approximately 2,073 people – making a difference for hundreds of families every day. The services we provide are:

Clinical Nurse Specialists
Often the first contact patients and their families have with John Taylor Hospice, clinical nurse specialists will discuss with people their needs and requirements to ensure the hospice is offering ‘Taylor-made’ care for each person at their home and at the hospice. The clinical nurse specialist will often remain the constant contact for patients throughout the time they receive hospice care.
Inpatient Unit
Based at the hospice in Erdington, the Inpatient Unit provides medical and clinical care 24 hours a day, every day of the year in a warm and welcoming home-from-home environment. The Catering Team creates freshly-made meals in our kitchen each day while the Housekeeping Team ensures the hospice is clean round-the-clock. Friends and family are welcome to visit and spend precious time with their loved ones.
Living Well Centre
The hospice’s day service includes a 12-week Therapeutic Programme, day clinics and social groups as well as being a hub for complementary therapies. The centre also hosts the Fatigue, Anxiety and Breathlessness Programme which teaches specially adapted self-management techniques for people with severe breathing problems.
Hospice at Home
The Hospice at Home Team visits patients in their homes to provide personal care and practical nursing support. Available for families between 8am and 8.30pm every day of the year, the team will provide the personalised care which is needed by visiting throughout the day and evening.
Multi-Disciplinary Team
This team of health professionals includes pharmacists, physiotherapists, occupational therapists and a patient and family support worker. Whether it is managing symptoms related to medication, providing equipment, offering acupuncture or helping with benefits advice, the team supports patients and their families at the hospice and in the community to ensure holistic care.
John Taylor’s Wellbeing Team offers counselling, art therapy and spiritual care for patients and their families. This service is available on a one-to-one basis and there are also groups available. The team supports people of all ages including children who are facing the loss of bereavement.
Personal Health Budgets

Available for end of life patients, personal health budgets enable people to have more control over how money is spent on their health and care needs. Piloted by John Taylor Hospice, Birmingham and Solihull Clinical Commissioning Group, Birmingham Voluntary Service Council and Birmingham City Council, via the Better Care Fund, PHBs enable patients to tailor their care to their specific situation and needs.

The latest annual report provides additional detail on the services and their impact.

The turnover is £7,129,176. Just under £5m of this funding comes from provision of services, under contract from various NHS bodies. This is a high proportion of funding for a hospice, and is a legacy of its origins within the NHS. A further £2m is raised from voluntary income, with the remainder brought in from the hospice’s shops.

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