East of England Ambulance Service
At EEAST we are creating a modern, fit for purpose ambulance service that meets the needs of our communities.
Every member of staff at EEAST is important, as everyone plays a part in meeting our vision - to provide an innovative, responsive, excellent service which is always community focused and patient driven.
Welcome
Dear candidate,
We would like to thank you for your interest in joining East of England Ambulance Service NHS Trust (EEAST) as a Non-executive Director or Associate Non-executive Director.
EEAST have a bold vision to ensure that the people of the East of England region are provided with excellent emergency and urgent care from our dedicated team of nearly 5,000 staff and 1,500 volunteers. Their overarching aim is to place patients and staff at the heart of everything they do while delivering their vision of ‘outstanding care, exceptional people, every hour of every day. Their vision is supported by our organisational goals:
- Be an exceptional place to work, volunteer and learn.
- Provide outstanding quality of care and performance.
- Be excellent collaborators and innovators as system partners.
- Be an environmentally and financially sustainable organisation.
As you will be aware, EEAST face several historical and new challenges in delivering on our vision. Since August 2021 they have:
- Appointed six new executive directors, three to newly created posts
designed to fundamentally change our culture, position EEAST as a
value-added partner across the six systems in which it operates and provide increased levels of support to our staff.
- Made significant progress in delivering cultural change and organisational transformation, which has been recognised through staff surveys and CQC, EHRC and HHE recognition.
- Developed new clinical and workforce strategies.
- Delivered improvements in partnership working and stakeholder engagement.
This is a real opportunity for you to utilise your innovative thinking and strategic leadership in developing an exemplar to the rest of the UK’s ambulance trusts. EEAST are looking to build an ambulance service that will attain its goals, drive a culture of continuous improvement, roll out our ambitious strategic plans in moving the organisation forward.
These will be challenging and I believe very rewarding roles that will enable you to fully utilise your:
- Clear focus and delivery of values-based leadership
- Experience and successful track record of contributing to
organisational turnaround and cultural change
- Track record of external stakeholder engagement to support
improvements in reputational management
- Leadership style that focuses on holding to account in a fair and compassionate way
The CEO is ambitious for the Trust and truly believe this is an exciting opportunity to create a modern, fit for purpose ambulance service that meets the needs of our communities, there are few organisations like ours within the NHS which give you the opportunity to make a real difference for over 6 million people and the opportunity to set the agenda for the future of urgent and emergency care across an entire region.
Are you interested in contributing to the transformation of East of England Ambulance Service NHS Trust? If so, we look forward to hearing from you.
Laurence Wolahan and Katie Attrill
Hays Executive
About us
East of England Ambulance Service NHS Trust are one of the largest ambulance services in the UK. Our dedicated people are our biggest asset and provide 24 hour, 365 days a year emergency services to around 6.2 million people in six counties, Norfolk, Bedfordshire, Cambridgeshire, Essex, Hertfordshire and Suffolk which is an area of about 7,500 square miles. In addition, we provide non-emergency patient transport services for patients needing non-emergency transport to and from hospital, treatment centres and other similar facilities and who can't travel unaided because of their medical condition or frailty across most of the above counties. Our region encompasses tranquil rural retreats, busy seaside resorts and large urban conurbations.
Our varied and modern services are tailor-made for each community’s differing environmental and medical needs, from cycles to rapid response cars, frontline ambulances and emergency care practitioners. We have excellent working partnerships with other emergency services including Aire Ambulance organisations. We attend more than one million emergency calls a year, and our patient transport service make nearly 1.5 million patient journeys to and from routine hospital appointments.
Our resources and teams include
- Nearly 5000 staff and more than 1,500 volunteers
- Three ambulance operations centres (AOCs) (Bedford, Chelmsford and Norwich)
- Nearly 400 front line ambulances
- Nearly 200 rapid response vehicles
- Nearly 200 non-emergency ambulances (PTS and HCRTs vehicles)
- Nearly 50 HART/major incident/resilience vehicles
- More than 130 sites.
During 2021-22 the Trust spent just over £410m.
Our vision
Outstanding care, exceptional people, every hour of every day #WeAreEEAST
Our core values
Care
We value warmth, empathy and compassion in all our relationships
Teamwork
Together as one, we work with pride and commitment to achieve our vision
Quality
We strive to consistently achieve high standards through continuous improvement
Respect
We value individuals, including our patients, our staff and our partners in every interaction
Honesty
We value a culture that has trust, integrity and transparency at the centre of everything we do.
Additional information
Click the below links to view:
Go to the EEAST website www.eastamb.nhs.uk for more information
Trust Headquarters is at Melbourn, Cambridgeshire and there are local offices in Bedford, Chelmsford and Norwich.
The opportunities
There are vacancies for a Non-executive Director (NED) and Associate NEDs at East of England Ambulance Service NHS Trust (EEAST). These are exceptional opportunities to share your talents and expertise to make a positive difference to the lives of people served by the Trust.
The Associate NED role is used successfully in the NHS to support Board succession strategy and achieving a balance of Board level skills. Associate NEDs cannot participate in any formal vote at Board. The successful candidates for the Associate roles will be appointed by the Trust but may also be considered for appointment as a NED of the Board in future, should vacancies arise and they have the appropriate skills.
The person specifications
Essential criteria
You will need to have a genuine commitment to patients and the promotion of excellent health care services.
NED post: You will have senior experience in organisational/leadership development, employee relations and engaging with the diverse social, economic and cultural groups served by the organisation. This may have been gained through links with the voluntary or not for profit sectors, community involvement or business initiatives.
Associate NED posts: You will have recent senior level experience in one or more of the following areas:
- Relevant finance experience in a large and complex organisation preferably with a financial qualification.
- Clinical and patient safety expertise gained from medical, nursing, allied disciplines, or social care experience in an academic, research, regulatory or clinically focused role.
- Estates and facilities management expertise at a strategic level.
- Expertise and knowledge of digital transformation at a strategic level.
- Strong track record in partnership working across a range of stakeholders at a strategic level.
You will need to be able to demonstrate you can use your experience to:
- Work alongside other non-executives and executive colleagues as an equal member of the board.
- Bring independence, external perspectives, skills and challenge to strategy development.
- Hold the executive to account by providing purposeful, constructive scrutiny and challenge.
- Shape and actively support a healthy culture for the trust.
How to apply
East of England Ambulance Service NHS Trust (EEAST) is keen to discuss the roles of Non-executive Director and Associate Non-executive Director with experienced strategic leaders who have the requisite experience, skills and resilience as well as the relationship building and inspirational leadership capabilities to support the required cultural change and organisational transformation.
Your background is not important and EEAST welcomes candidates with relevant experience of leading turnaround organisations with cultural challenges through a period of significant change.
It’s an exciting and challenging time for EEAST and its partner organisations. If you would like to play a valuable part in the future of East of England Ambulance Service NHS Trust, we would very much like to hear from you.
By way of application, we require:
- a CV that includes your address and contact details, highlighting and explaining any gaps in your employment history.
- a supporting statement that highlights your motivation for applying and your understanding of the NHS and the role. You should outline your personal responsibility and achievement within previous roles and how your experience matches the person specification.
- the names, positions, organisations and contact details for three referees. Your referees should be individuals in a line management capacity, and cover your most recent employer, any regulated health or social care activity or where roles involved children or vulnerable adults. Your references may be taken prior to interview and may be shared with the selection panel.
- please complete and return the completed monitoring information form which accompanies this pack and is available for download to both chairsandneds@nhs.netAND to attrill@hays.com
- tell us about any dates when you will not be available.
Do click here to visit the EEAST website.
Informal discussion
To confidentially discuss the role in further detail, please contact:
Laurence Wolahan Katie Attrill
Hays Executive Hays Executive
M: 07764 902 591 T: 07557 657 897
E: Laurence.wolahan@hays.com E: Katie.attrill@hays.com
Campaign dates:
Closing date: 1100, 11th April 2023
Preliminary interviews: 17th to 19th April 2023 (Virtual)
EEAST interview and stakeholder panels 27th / 28th 2023 (In person)
Proposed start dates: To be confirmed
The above dates are subject to change
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