Chief People Officer at
The Pensions Regulator

Our Evolution and Transformation

The pensions landscape is undergoing radical change.

We are moving from a system of small schemes independent of one another to a concentrated, consolidated, competitive marketplace.

It is a journey towards fewer, but larger, pension schemes. Complex financial institutions that not only have a large say on the retirement outcomes of millions of savers but could also impact the UK economy.

What this means for TPR

In the past, ensuring compliance with the law ensured good saver outcomes: members received their promised benefit.

In the future, ensuring compliance with the law will not be enough to deliver good saver outcomes. Savers’ retirement incomes are not guaranteed.

To make sure all savers receive good pension outcomes we must seek to enhance the system – that means evolving from a pure compliance focus to also consider our ability to influence and innovate in savers’ interests.

This is complex – requiring a different set of regulatory tools and a different set of skillsets. It requires us to become more proactive and market-facing, with evidence and insight at the heart of our regulatory decision-making.  

That is why we are undergoing a significant transformation to change the way we work and deliver for savers in an evolving pensions landscape.

What this means for our people and culture

To succeed, all our people, from the front line through to our expert corporate services, must be aligned in purpose, seize on their agency and accountability, collaborate with other experts, and always ensure a performance mindset to deliver the best for savers.

We must be strategic in thinking about the workforce we need in the future and how to make the most of the rich talent we have in our workforce – deploying them in a way that makes the best of what we do, every part of what we do.

Our Chief People Officer is central to the delivery of our strategy and of our transformation.  We have a People and Culture Strategy which needs refreshing, and bringing to life for our people, and sets us up with the flexible and adaptable expert team we need, with a firm focus on performance to help us thrive now and in the future. One of the first tasks of the Chief People Office will be to lead the executive team through these changes, building on the good foundations that are in place today.

In delivering on this strategy, we aim not just to make TPR a great place to work, but also to make sure that our people are the driving force behind our missions to protect, enhance and innovate in savers’ interests.