Executive Head of Business Services
CCW

Welcome

Consumer Council for Water (CCW) is the independent voice for water consumers in England and Wales. Since 2005, we have helped thousands of consumers resolve complaints against their water company, while providing free advice and support.

Our mission is to ensure consumers are well-informed, treated fairly and feel confident in water services.

We work confidently across the Sector with water companies and regulators to ensure providers deliver services that are exceptional, sustainable and accessible to all.

Our work in influencing improvement among Water Companies has driven change However, there is more we can do including improving support for those struggling to pay for their water bill and ensuring people get help when they need it and working in partnership to tackle issues arising from climate change.

As our new Executive Head of Business Services, you will report to the Chief Executive Officer playing a key role in the CCW Executive team, supporting, developing and implementing CCW’s strategic plans.

In common with all members of the CCW Executive team, the role involves proactive leadership of CCW and ensuring best in class delivery from your service areas across finance, IT and procurement.

I look forward to reading about what you can bring and to meeting you.