Terms of use

Please note that Hays Specialist Recruitment Ltd (“Hays”) operate this recruitment website in association with its client, as referred to on this website (“Client”). For the avoidance of doubt, this website is hosted by Hays (via hays.com) and not the Client. By applying online and submitting your CV, you will be sending your personal information directly to Hays, not the Client.

By using or accessing any part of this website you consent to the following terms and conditions.

Aggregate information

Hays may gather information and statistics collectively about all visitors to this website, which may include the information supplied by you which will help us to understand our users thereby creating a better recruitment process. Hays will not disclose individual names or identify information. All data will be in aggregate form only. Hays believes that this information helps to determine what is most beneficial for its users and how Hays can continually improve its online service.

Terms of Business

Where Hays introduces either by mail, telephone or e-mail any candidate for an assignment or employment with the Client, the introductions will be subject to the Terms of Business agreed between the Client and Hays.

Your use of this site

Hays provides you access to this website in order to help you at every stage of the recruitment process and offer you other specialist services. Hays makes no representation or warranty in relation to any appointment obtained through this website with the Client.

In using and accessing this website, you undertake not use this website inappropriately, or for any unlawful purpose, or in a way that could be harmful to Hays or its Client, (including but not limited to: transmitting on the website inaccurate, incomplete or false information (including biographical information about yourself and/or information about your ability to work in the United Kingdom), transmitting any material containing any virus or other disabling devices that may interfere with the operation of the website, infringing any intellectual property rights of any third party, altering or deleting any information for which you have no authorisation to do, overloading the website by spamming or flooding it or taking any action or using any device, routine of software to crash delay, damage or otherwise interfere with the operation of this website, attempting to decipher, disassemble or modify any of the software, coding or information comprised in the website or doing anything whatsoever that affects Hays' or its Client’s reputation or that defames, abuses, harasses or threatens others or encourages any illegal activity).

Hays in its sole discretion shall determine your compliance with the above and shall have the right to prevent you from using the website and/or to delete from the website without prior notice any material that it deems not to comply or to be objectionable for any reason.


All of the information contained on this website and related trade marks, logos, software or any other intellectual property rights are the exclusive property of Hays or the Client. You may not download, copy or print any of the pages of the website except for your own personal use. No copying for any business or commercial use is allowed.

Data protection policy

Hays is registered as a data controller for the purposes of the Data Protection Act 1998. Hays in the handling of your personal data ensures that the data you supply to us is processed with skill and care and in accordance with the legislation and codes. We will collect your personal data in order to facilitate the recruitment process. This data will include the information you supply to us on your CV (which would include, for example, name, addressed, date of birth, qualifications). You hereby consent to us using the information provided by you (including, without limitation, sensitive personal data) in each of these ways. Hays takes its responsibilities in respect of your personal data extremely seriously. Hays only allows access to your personal data to its staff and the Client. Hays is required by law to hold your personal data for as long as is necessary to comply with our statutory obligations. Hays will use reasonable endeavours to ensure that your personal data is maintained and up to date. You are under a duty to inform us of any and all changes to your personal data to ensure that it is up to date. If we have no contact with you then following the expiry of a period as Hays considers appropriate Hays will archive your file or may delete it.

User / Candidate disclaimer

I understand and consent that by applying to Hays through this recruitment website, I am consenting to the use of my personal information as set out above. If I am unsuccessful in my application to the Client, Hays may contact me with regards to other opportunities that may be of interest.

Liability & Disclaimer

Hays and the Client will use all reasonable efforts to ensure that the information on this website is accurate and up-to-date. However, no representation or warranty is given in respect of such information and all warranties concerning accuracy, completeness or otherwise are excluded. No liability is accepted by Hays for any loss or damage which may arise out of any person relying on or using any information on this website. Hays shall not be liable to any person relying on or using any such information for any indirect or consequential loss or damage or any loss of or damage to profit, revenue, savings, use, contract, goodwill or business, in each case howsoever caused, including without limitation by reason of misrepresentation, negligence, other tort, breach of contract or breach of statutory duty. However, nothing in the above shall limit or exclude Hays liability for fraud or for death or personal injury caused by negligence, or to the extent otherwise not permitted by law.

You agree to indemnity Hays and keep Hays indemnified against all costs, expenses, claims, losses, liabilities or proceedings whatsoever and howsoever arising from use or misuse by you of this website, whether negligent or otherwise.

If any provision of these terms and conditions is held to be invalid by a court of competent jurisdiction, it shall not affect the validly of the remaining provisions, which shall remain in full force and effect. Hays' delay or failure to enforce its rights shall not be seemed a waiver of its right to do so. Your use of this website and downloads from it, and these terms of use, shall be governed in accordance with the laws of England and Wales. The English courts shall have exclusive jurisdiction over any dispute arising out of the use of this website. Legislation in the United Kingdom governing the preparation and dissemination of financial statements differs from legislation in other jurisdictions.

Changes to this Site

Hays may change, suspend or discontinue any aspect of the website at any time, including the availability of any of the website features, databases or content. Hays may amend these Terms of Use at any time by posting amended Terms of Use to the website. You will be deemed to have agreed to the amended Terms of Use when you next access and use this website following any amendments to the Terms of Use.


Hays is fully committed to ensuring its website is accessible and inclusive for all its users, whether you use a text browser, screen reader or other assistive technologies. To that end, Hays has built this site in compliance with the guidelines provided by the W3C Accessibility Initiative.

Maintaining an accessible website is an ongoing process and we are continually working to improve the site for all users. If you have any comments or questions about the accessibility of this site, please contact us.

Features to enhance this site's accessibility  

  • All text is resizable using your browsers text-resize option (this is usually found under the View -> Text Size menu)
  • HTML heading elements have been used for page structure, supporting assisstive technologies that allow page navigation from heading to heading
  • Many links have title attributes which describe the linked page in greater detail
  • All images have appropriate text alternatives
  • Javascript is not required to access any part of the key functionalities of the site
  • This site has been tested to ensure it is accessible in a wide range of browsers
  • Colour is not used to convey information - all pages on this website should be readable regardless of your colour-vision

Keyboard access

It should be possible to access any part of the site (including forms) using just the keyboard. However, if you have any problems with this, do contact us and let us know. Please provide information about the web browser and operating system you are using - it will be a big help in fixing the problem!

Additonally, most browsers support jumping to specific links by typing keys defined on the web site. These are known as "access keys". They are activated in various ways depending on your browser and operating system. Here are the shortcuts for some common browsers:

  • Internet Explorer 6 and above (Windows): ALT + key
  • Mozilla Firefox 1.5 (Windows): ALT + key
  • Mozilla Firefox 2.0 (Windows): ALT + SHIFT + key
  • Safari (Apple Mac): CTRL + key

Visual design

All parts of the site use Cascading Style Sheets for visual layout and design. If your browser does not support stylesheets all pages should still be readable.

Text is sized relatively, so it's possible to adjust the text size to your needs. To adjust the text size in Internet Explorer or Mozilla Firefox go to the 'View' menu and select 'Text Size'.

Standards compliance

Please review list of cookies in PDF here.


Cookie Name

Purpose of the cookie

Data collected

How this data is shared

Duration of cookie

Cookie provider Privacy Policy

Google Tag Manager

This cookie is associated with sites using Google Tag Manager to load other scripts and code into a page. The cookie helps us to classify information on our website and label it in a way which makes it easier to be found in future searches.


Ad Views, Analytics, Browser Information, Cookie Data, Date/Time, Demographic Data, Hardware/Software Type, Internet Service Provider, Interaction Data, Page Views, Serving Domains

Personal Data:

IP Address, Search History, Location Based Data, Device ID,
Name, Address, Phone Number, Email Address, Login, IP Address, Unique Device ID

Aggregate data is shared with 3rd parties.

Anonymous data is shared with 3rd parties.

Personal data is shared with 3rd parties.

The length of the browsing session


These cookies allow us to remember users' settings as well as for authentication and analytics and for advertising purposes.


We use Optimizely to run A/B tests on our websites. This allows us to try out new pages and functionality on our websites but only show these new elements to a percentage of our visitors. We can then compare engagement and conversion rates on these new elements against the existing websites to establish which performs best. We will then implement the best version, i.e. keep the existing website if it performed better, or rollout the new one if that had the better outcome.


Analytics, Browser Information, Cookie Data, Demographic Data, Interaction Data, Page Views, Serving Domains

Personal Data:

IP Address,
Name, Phone Number, Email Address, IP Address

Aggregate data is shared with 3rd parties.

Anonymous data is shared with 3rd parties.

Personal data is shared with 3rd parties.

10 Years

Google Analytics

Google Analytics is a web analytics service provided by Google, Inc. Google Analytics uses cookies to help us analyse how visitors use our site. Google will use this information for the purpose of assessing your use of the website, compiling reports on website activity for us and providing other services to us relating to website activity and internet usage.


Ad Views, Analytics, Browser Information, Cookie Data, Date/Time, Demographic Data, Hardware/Software Type, Internet Service Provider, Interaction Data, Page Views, Serving Domains

Personal Data:

IP Address, Search History, Location Based Data, Device ID,
Name, Address, Phone Number, Email Address, Login, IP Address, Unique Device ID

Aggregate data is shared with 3rd parties.

Anonymous data is shared with 3rd parties.

Personal data is shared with 3rd parties.

This is a persistent cookie that expires in 2 years. With each new visit, the expiry date is refreshed back to 2 years.

Contact us

If you experience any difficulties accessing/using the services on this website or have suggestions on how we can improve our service please email feedback@hays.com or call 0207 259 8794.