Role: Learning Experience Manager
Role Type: Temporary – 6 Months
Location: Fully Remote Role
Your New Role
We currently seek a Learning Experience Manager, with a robust background in the design, strategy and analysis of delivering learning solutions. Leveraging a variety of delivery methods, you will be able to offer a blended approach towards learning strategy, and providing various options within this domain.
The Learning Experience Manager designs accessible, sustainable & compliant learning experiences that meet program-specific needs. This role works under minimal supervision to lead projects with a moderate degree of complexity, typically more than one deliverable, & a large scope. They typically collaborate closely with Director & Associate Director(s) of R&D GxP Learning Operations.
Our team fosters inclusion by creating a psychologically safe environment where we recognize each other’s accomplishments, freely express, & respect each other’s opinions.
Key Learning Programs:
R&D GxP Learning is part of Process, Quality & Transformation in BioPharmaceuticals Clinical Operations. We are committed to delivering accessible, sustainable & compliant learning solutions that consider diverse needs of our R&D learners. Our strategy consists of 3 key learning programs:
- QMS GxP – protects our licence to operate by ensuring we are compliant with external regulations.
- Clinical Execution Excellence – enables effective end-to-end delivery of clinical trials.
- Clinical Innovation – leverages learning to bring awareness on the industry trends.
Leadership of the team includes, among others, Learning Program Leads & R&D GxP Learning Operations Director. The former oversees execution of their respective program strategy while the latter ensures alignment with business objectives & operational success across all 3 programs.
Learning Experience Design
- Designs learning experiences – performs needs analysis, chooses the right methodologies, ideates, prototypes, develops, tests & delivers learning solutions.
- Leverages various delivery methods to offer blended learning aligned with the 3E – Education, Experience, Exposure – learning strategy. It might include but not be limited to virtual interactions, audio, animation, simulations, storytelling, eLearning, social learning.
- Researches & adopts accessibility & sustainability in learning experience design.
- Ensures compliance of learning solutions with GxP regulations.
- Identifies the subject matter expertise that is required to develop learning solutions, & involves SMEs or other external resources as appropriate.
- Manages stakeholders – e.g. Business Process Owners, Business Learning Leads – to ensure developed solutions meet business needs in an impactful way.
- Provides learning technology expertise & researches best deployment & assignment methods for developed solutions.
- Analyzes evaluation data for learning solutions & identifies opportunities for continuous improvement.
- Manages project planning & execution to deliver learning solutions.
- Drives engagement using various tactics, e.g. email campaigns & newsletters, social discussions, polls, branded merchandise.
- Contributes to or leads segments of hybrid & onsite learning initiatives, e.g. functional onboarding, learning expo events, symposia.
Team Collaboration
- Role models inclusion in the team & in the function.
- Collaborates with team members to define best practices, maintain existing courseware, formulate appropriate solutions evaluation methods & ensure tracking in Learning Management System, as appropriate.
- Shares learning experience knowledge with the team members and mentors/coaches others who would like to upskill in this area.
Essential Skills
- Knowledge of adult learning principles & various learning methodologies.
- Excellent analytical, written and oral communications skills.
- Innovative thinker who is not afraid to think outside the box.
- Skilled at managing & using technology.
- Fluent in written and spoken English.
- Strong collaborative, influencing and interpersonal skills – curious to understand business environment.
- Project management.
- Experience in pharmaceuticals or a related industry would also be desirable.
WHY ASTRAZENECA?
It's an exciting time to join AstraZeneca, a global business that's rapidly growing - there's a lot happening and even more to come. And we are a valued part of this journey. Respected partners across the business, we provide the platform that's going to power us to achieve more.
So, what's next?
Are you ready to bring new insights and fresh thinking to the table? Brilliant! We have one seat available, and we hope it's yours. Please apply with a copy of your CV.
#LI-DNI
- Ethan Muse
