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Welcome & About

Welcome

Welcome to this website which is aimed at helping you explore what is on offer here at Midlands Partnership NHS Foundation Trust for staff. Empowering and enabling our staff to provide high quality care to our patients, service users, families, carers and wider communities is incredibly important to us.

As an organisation we serve a population of 1.5 million and currently employ around 8,500 members of staff.

Compassion, empowerment and caring for people is at the heart of what we do and a key part of this is through our ambition to make MPFT a fantastic place to work. We know that by supporting and looking after our staff, no matter your role, what you or where you work leads to higher quality care for those requiring our services.

We hope this interactive guide will provide you with important information about our services, our culture and ethos and some of the opportunities available for staff here at MPFT. You will find out key information by selecting the tabs on your screen.

About us

Midlands Partnership NHS Foundation Trust provides physical and mental health care, learning disability and adult social care services across Staffordshire, Stoke-on-Trent, Shropshire and Telford & Wrekin. In addition, we provide services on a wider regional and national basis including perinatal, eating disorder and forensic services. We deliver out of area sexual health services and our Inclusions service offers psychological and drug & alcohol services, in the community and in prisons, and has contracts across the country.

As an organisation we serve a population of 1.5 million and currently employ around 8,500 members of staff.

We have a wide range of exciting opportunities for people looking to work in a truly integrated NHS organisation. By joining MPFT you will become part of a team who are empowered and supported to deliver care in a way which is consistent with our values:

  • Putting people at the heart of what we do
  • Empowering people to improve care and wellbeing
  • Delivering better health, better care in partnership

Awards in 2021

Won awards for:

HPMA – Capsticks Award for Innovation (for the Big Shout Out)

Personnel Today – HR Impact Award (for the Big Shout Out)

Shortlisted for:

HSJ Value Awards – People and OD Initiative of the year (for In Our Gift)

HPMA Excellence in People Awards – Excellence In OD (for In Our Gift)

Staff Wellbeing Award (Public Sector) – Personnel Today Awards

The Redwoods Centre – Shrewsbury

The Redwoods Centre is a purpose built, award winning inpatient facility which opened in September 2012. Based in Shrewsbury it serves the population of Shropshire and Telford & Wrekin. Comprising of four buildings, the centre offers 79 beds for adults with acute mental health problems, dementia and rehabilitation needs, as well as a 32 bedded low secure forensic unit.

Redwood hospital building

Severn Fields Health Centre

It is also where you can access Bee U, which is the emotional health and wellbeing service for people, up to the age of 25, living in Shropshire and Telford & Wrekin.

It is designed to help you:

  • cope
  • get help
  • get more help
  • manage in times of crisis.

We usually see people who are worried, sad, angry or have problems with their behaviour.

You may be stressed, feel lonely, frightened or feel like nobody understands you.

Specialist organisations manage different parts of the service.

Seven fields health village

Hall Court – Telford

We are working with Telford and Wrekin Council and Shropshire Council to improve the mental health and emotional wellbeing of our population and have developed a mental health strategy with three key ambitions:

  • To develop supportive communities;
  • To ensure early intervention;
  • To provide quality services.

Our mental health strategy will continue to be reviewed and updated to reflect the needs of our residents and ensure that we are supporting everyone in the best possible way.

Shropshire, Telford and Wrekin CCG commissions Midlands Partnership NHS Foundation Trust (MPFT) to provide mental health and learning disability services in the area.

Hall Court

Meet our people

These are some of the people who work at MPFT sharing more about what they do. If you would like to become one of MPFT's people you can find out about opportunities to join us by clicking on the opportunities section.

Michelle Mellor

Nurse Practitioner

Michelle Mellor

Michelle worked as a care assistant in a care home before she had her family. Once her three children were all at school she decided she was ready to go back to work and keen to be challenged a bit more. She completed her nurse training at Staffordshire University and qualified in 2008.

She initially worked on the female acute ward at what was then Shelton Hospital. Although she gained a lot of useful experience this wasn’t where she wanted to be so she moved to Whitchurch Cottage Hospital to work with people with dementia. She took the opportunity to gain some community experience and when the cottage hospital closed took up a permanent post with the community mental health team which went on to become the Memory Service. By this time she realised her passion lay with the assessment and diagnosis of people with dementia and this has been the focus of her subsequent career. Along the way she has also gained qualifications in physical health and in prescribing as well as becoming a student mentor.

Michelle has held a management position with the memory service but has now returned to a more clinical role as a Nurse Practitioner which she prefers. The role involves the assessment and diagnosis she is passionate about, as well as a medication prescribing role.

Michelle says “No one wants to hear that their loved one has dementia, but if the assessment and diagnosis is done well it can make a difficult situation so much easier. You need compassion, patience and knowledge to carry out the role but it offers me real job satisfaction.

The Coronavirus pandemic has presented some interesting challenges. I was redeployed onto a ward which was a bit of a learning curve as things had changed. We also went virtual and had to work out how to carry out assessments via video calls. I was sceptical at first but it has proved successful and will certainly make us more flexible and resilient in the future – coping with bad weather for example.

I never thought when I started caring for people aged 18 that I would be where I am now, but I have been given lots of opportunities and supported to gain the confidence to make the most of them. I feel MPFT is a very forward-thinking trust which recognises the value of a nurse-led service”.

Matthew Harvey

Community Mental Health Nurse

Matthew Harvey

I was a Student Mental Health Nurse studying at Staffordshire University in the September 2017 cohort. We were due to head out on our final sign off placement of our degree at the end of April. For me this was due to be in the community with the South Staffordshire Memory Service. Due to the increased risks attached to this patient group, face to face patient contact was stopped and it was felt that they would not be able to facilitate my placement and learning. I was then re-allocated to Ellesmere House (Forensic Learning Disabilities) at St. George’s Hospital Stafford. The whole cohort had their first day on placement and then found out that night that we were all being withdrawn from placement due to safety risks re Covid-19. This left us all in a state of limbo where we didn’t know whether we would be allowed back out on placement or whether we would able to complete the rest of our course. Thankfully the government and the trust initiated an opt-in system whereby we could finish our final placement in an extended format with our own preference in mind. I had already gone through the interview process to get a job in the community in the Psychosis Pathway in Lichfield, so this is where I opted to complete my placement.

The weeks prior to getting assurances of being able to complete our degrees were quite anxiety provoking and uncertain. Once I found out I was going to Lichfield, I felt much more relaxed and calm. I had been there on placement previously in my first year, so knew the team and it would mean I got a head start on preparing for my role once I qualified. The idea of being in placement during a pandemic was a little nerve racking, but honestly was just happy that I could still complete my training and contribute at a time when needed. The team have been brilliant in supporting and nurturing my learning as well pushing me towards becoming an independent clinician. I was able to manage a small caseload and develop all the skills required to move into my role as a community mental health nurse. This massively helped with my confidence and overcoming some of the anxiety issues I had had prior to placement about the transition from Student to Qualified Nurse. Albeit we are seemingly heading towards another serious wave of the pandemic, which may disrupt service provision, I feel in a good place to manage what comes and to provide care as best I can to my service users.

Sarah Oliver

Clinical Inpatient Matron

Sarah Oliver

Sarah has led on improving the sexual safety of service users on inpatient wards at the Redwoods Centre in Shrewsbury. She has developed, introduced and embedded cultural and procedural changes on wards and across multi-disciplinary teams. These have included changes to incident reporting, new admission procedures, new patient information, introduction of reflective practice, supervision and role modelling, multidisciplinary team discussions, training sessions, trauma-informed care plans and developing a collective approach to consistent leadership on these issues.

As a result, there is a significant and measurable difference with sexual safety incidents being now negligible on the Redwoods wards, demonstrating the continued impact of the quality improvement work. The wards have been formally commended by CQC on this work. Sarah and colleagues have presented at a number of national events and many NHS trusts have visited the wards to understand the work further.

Sarah would say that involving staff, being honest and open and helping them to form solutions so that they are invested in the innovation is crucial to success.

Our values

It is our overall aim to work together to make life betters fir our communities. MPFT was set up to provide joined-up services around the patient or service user and their family to reduce confusion, duplication and therefore enabling better co-ordination between different services.

Our mission, our values and our behaviours help to define our culture as an organisation. This was an inclusive process and we undertook a comprehensive engagement programme over many months to help shape what was important to all stakeholders. This enabled us to define the ways in which we come together and work together to deliver our services.

Our values

We have 3 key values to support us in our Trust mission to make life better for our communities. These are

  • Putting people at the heart of what we do
  • Empowering people to improve care & wellbeing
  • Delivering better health, better care in partnership

Our behaviours

We have 5 behaviours we expect of one another to help us bring our values to life. These are at the heart of all of our interactions and are expected of everyone, no matter your role or level of seniority.

  • Lead by example
  • Respectful
  • Honest & trustworthy
  • Caring & compassionate
  • Listen and engage
Our behaviors graf

Staff Experience

It is our ambition to make MPFT a fantastic place to work for all staff. This includes ensuring our organisation is inclusive for all and for everyone to be heard and contribute to MPFT.

In Our Gift

In our gift graph

We have our nationally recognised to improving staff experience, called In Our Gift. This approach aims to bring MPFT together to collectively share best practice, help shape the future together and truly be an innovative place to work.

We have a fantastic digital Ideas Hub where staff can share changes they have implemented, collaborate with others or suggest a wider idea to improve staff experience or patient care.

The Big Shout Out

We have been truly ambitious and innovative in our approach to recognise the excellent work of our staff. The Big Shout Out was one such example of how staff at MPFT came together to collaborate and deliver a recognition and appreciation day for staff.

The Big Shout Out was 3 virtual festival tents with over 40 hours of digital content, based on the themes of compassion, collaboration, and celebration. In addition to two ‘wellbeing’ days this was a way to show how much we valued colleagues by providing something that they and their families could access, despite COVID restrictions, which would allow them to celebrate what they had achieved, rest, reflect and provide an opportunity for self-care.

“Truly awesome event. What a fantastic organisation to work for”

“Thanks all for a brilliant #mpftBigShoutOut yesterday far exceeded expectations. Beautiful memories reflections sensitively celebrated by all. Even MrNickKnowles sent a message, #desertmpftdiscs very emotional #westendshow #justwow so proud to be part of @mpftnhs family”

“We know how valued we feel as a team waking up this morning, thank you!”

“Can’t believe just how fantastic #mpftBigShoutOut has been. Great event from a great organisation that values its staff.”

Recognition and Reward

If you come and work with us, we will help you reach your full potential. Not only that, we will actively seek out opportunities to share the great things you are doing, with others locally, regionally and nationally, this includes nominations for our local LOVE Unites Scheme.

Love Unites Image

The LOVE Unites scheme was introduced for staff to show their appreciation to other staff, to teams and to external individuals for their acts of kindness and support during unprecedented times. Staff who receive an award receive a card and a badge.

Long service awards

Our Long Service Awards recognise dedication to the NHS and are designed to recognise staff who hit differing milestones along their career within the NHS.

Continuing to Improve Staff experience

People promise picture

We are keen to continue to improve staff experience here at MPFT. We saw our best ever staff survey results in 2020 and staff feedback has led to some significant changes over the last year. It is our ambition to bring the ambitions of the NHS People Plan 2020 to life here within our organisation.

Mindful employer

The Trust promote working environments and practices to ensure that we are fully inclusive. We are a committed Mindful Employer and have Staff Inclusion networks to capture staff experience and to support making equality in the workplace real.

We like to offer flexible working patterns where possible. The opportunities for a flexible working pattern would differ from job to job but MPFT are open to discussing individual requirements with candidates to try and accommodate flexibility where the service needs allow

MPFT is an award-winning Trust

If you come and work with us, we will help you reach your full potential. Not only that, we will actively seek out opportunities to share the great things you are doing, with others locally, regionally and nationally.

We have an awards section which is currently being updated, our most recent successes are;

  • HSJ award shortlisting for MH Provider of the Year and FTSU Organisation of the Year
  • Shortlisted for the Personnel Today Award for Well-being (Public Sector)
  • West Midlands Adult Eating Disorders Provider Collaborative was Highly Commended in the Value of the Year Award category at the HSJ Value Awards 2021.
  • In Our Gift was shortlisted for the HSJ Value Awards 2021 for Organisational Development Initiative of the Year
  • Silver Award for Social Work Employer of the Year
  • Positive Practice in Mental Health Award for Perinatal Services for Perinatal Services and Maternal Mental Health Services in Shropshire, Telford and Wrekin
  • HMPA Award for a post-Covid celebration and recognition event, The Big Shout Out which was Trust wide
  • Personnel Today Award for HR Impact

Living in Shropshire

Telford Overview

On 29 November 2018 Telford celebrated its 50 birthday, marking the date of the Designation of the New Town, a significant milestone in the on-going development of our town and a fantastic opportunity for communities to come together to celebrate.

Telford is an ever evolving and developing town in the West Midlands which continues to make its mark as a place of innovation, invention and technology harking back to its industrial heritage and significant history.

Telford has drive, ambition and energy - it is a great place to live, work in or to visit.

Telford Center image

Named after the famous civil engineer Thomas Telford, Telford is often called the “birthplace of industry” due to places in the borough such as the Ironbridge Gorge that are internationally recognised for their key role in the industrial revolution. Ironbridge Gorge is also a scenic tourist destination and part of UNESCO World Heritage Site.

But what is it that really makes Telford special nowadays? Make sure you visit our Telford now section. There are some amazing facts there that you might not have known about!

Telford Shopping center image

It's official! Shropshire named as one of the happiest places to live in the UK

It comes as no surprise to those who live here – but Shropshire has just been named as one of the happiest places to live in the UK.

And with its rolling hills, beautiful towns, picture perfect streets and historic buildings it is easy to see why.

New figures from the Office for National Statistics (ONS) have laid bare the parts of the country which are the happiest, most miserable, anxious and have the highest and lowest levels of life satisfaction.

It found the Outer Hebrides off the Scottish mainland is the happiest place to live, with residents scoring 8.24 out of 10 in the last year.

Shropshire, which has a population of 306,100 people, scored 7.66 out of 10, while Telford & Wrekin scored 7.37, which fell just below the national average.

Image of a train station

If you love glorious countryside, visiting historic towns, experiencing a sense of the past, enjoy good food, amazing accommodation, fabulous visitor attractions, exercise and entertainment, then Shropshire is for you.

Shropshire offers a great shopping scene, boasting 22 market towns. These are filled with boutiques, antique and craft shops, tea rooms, traditional barbers and other independent businesses. For larger retailers, Telford, is one of the fastest growing towns in the UK, which offers some of the best

Shropshire Hills Area of ‘Outstanding Natural Beauty’, covers almost a quarter of Shropshire. This means that wherever you are in Shropshire, you will be surrounded by a beautiful environment of stunning countryside

Many towns seem frozen in time. From stone cottages to traditional pubs serving cask ales and local produce. Ludlow in particular has retained its old-world charm from medieval walkways, award winning food festivals and historical landmarks.

Image of town center

Health and wellbeing

The health and wellbeing of our staff is incredibly important to us to ensure that they are fit and able to provide care for others. We are committed to ensuring that we have the right mechanisms in place to support staff to create the culture in which they are helped to stay healthy and well and also to support staff when they are unwell.

SOOTHE is MPFT’s comprehensive well-being offer to all staff working here. SOOTHE has been nationally recognised by NHSIE and NHS Employers as an example of best practice and featured at a NHS employers Conference earlier this year. As part of SOOTHE you will find ways of connecting with others through our support groups such as Staff Networks, Menopause Matters or Parents Place to Park, help and support if you need it through SOOTHE well-being conversations, the staff psychological well-being hubs or specialist staff psychology service or the wide-ranging benefits you are entitled to. You can take a look at our SOOTHE handbook here

The Big SOOTHE interactive webbook

Please have a look at the video which opened the NHS Employers conference highlighting best practice with SOOTHE and support for leadership – profiling a case study from Helen Cooper as to how she has been supported as a leader through the pandemic

The Big SOOTHE week

The collaborative that gave MPFT the Big Shout Out was enhanced to also come together for the Big SOOTHE week which took place in September 2021. The week was all about staff being encouraged and supported to reflect on their experiences over the past 18 months. with the aim of helping our MPFT family to make sense of their experience, connect with others and support their well-being, thus feeling more able to face the challenges ahead. 

As well as encouraging teams and individuals to take time to reflect for themselves. Across the week there were opportunities to join events to bring people together to discuss experience, engage in activities which could be more individual or personal, attend live events, download pre-recorded/prepared for staff to access in their own time , join in both face-to-face and digitally and also arrange their own individual/team activities. Please take a look at our Digital Guide to the week.

The Big SOOTHE Week

Preceptorship

The beginning of a newly qualified practitioner's career can be a challenging time and their initial experiences can shape how they develop in their career. To ensure the best possible start for newly qualified nurses, nursing associates, midwives and allied health professionals, a quality preceptorship programme is essential.

A preceptorship should be a structured period of transition for the newly qualified nurse, nursing associate, midwife or allied health professional when they start employment in the NHS. During this time, they should be supported by an experienced practitioner (a preceptor), to develop their confidence as an independent professional, and to refine their skills, values and behaviours. Having expert support and learning from best practice in dedicated time gives a foundation for lifelong learning and allows them to provide effective patient-centred care confidently.

Multi Proffessional Preceptorship Programme

The standards for pre-registration nursing education recognise that nurses will need to be more independent, autonomous and innovative in the future. Having a strong preceptorship programme in place will be vital to achieving these aims.

The program includes face to face days with the Clinical Training Team include topics that support the transition from student to a registered member of staff, these include,

  • Novice to Expert Theory
  • Resilience
  • Reflective Practice
  • Working to Trust values
  • Relationship Building
  • Personal Development Planning
  • Future Learning/Continual Professional Development

Feedback from preceptees have been:

Found the passport very useful
I liked that we were able to share experiences with other HCPs
The course has helped both develop and solidify my knowledge and skills
The course was brilliant

Welcome

Welcome to this website which is aimed at helping you explore what is on offer here at Midlands Partnership NHS Foundation Trust for staff. Empowering and enabling our staff to provide high quality care to our patients, service users, families, carers and wider communities is incredibly important to us.

As an organisation we serve a population of 1.5 million and currently employ around 8,500 members of staff.

Compassion, empowerment and caring for people is at the heart of what we do and a key part of this is through our ambition to make MPFT a fantastic place to work. We know that by supporting and looking after our staff, no matter your role, what you or where you work leads to higher quality care for those requiring our services.

We hope this interactive guide will provide you with important information about our services, our culture and ethos and some of the opportunities available for staff here at MPFT. You will find out key information by selecting the tabs on your screen.

About us

Midlands Partnership NHS Foundation Trust provides physical and mental health care, learning disability and adult social care services across Staffordshire, Stoke-on-Trent, Shropshire and Telford & Wrekin. In addition, we provide services on a wider regional and national basis including perinatal, eating disorder and forensic services. We deliver out of area sexual health services and our Inclusions service offers psychological and drug & alcohol services, in the community and in prisons, and has contracts across the country.

As an organisation we serve a population of 1.5 million and currently employ around 8,500 members of staff.

We have a wide range of exciting opportunities for people looking to work in a truly integrated NHS organisation. By joining MPFT you will become part of a team who are empowered and supported to deliver care in a way which is consistent with our values:

  • Putting people at the heart of what we do
  • Empowering people to improve care and wellbeing
  • Delivering better health, better care in partnership

Awards in 2021

Won awards for:

HPMA – Capsticks Award for Innovation (for the Big Shout Out)

Personnel Today – HR Impact Award (for the Big Shout Out)

Shortlisted for:

HSJ Value Awards – People and OD Initiative of the year (for In Our Gift)

HPMA Excellence in People Awards – Excellence In OD (for In Our Gift)

Staff Wellbeing Award (Public Sector) – Personnel Today Awards

The Redwoods Centre – Shrewsbury

The Redwoods Centre is a purpose built, award winning inpatient facility which opened in September 2012. Based in Shrewsbury it serves the population of Shropshire and Telford & Wrekin. Comprising of four buildings, the centre offers 79 beds for adults with acute mental health problems, dementia and rehabilitation needs, as well as a 32 bedded low secure forensic unit.

Redwood hospital building

Severn Fields Health Centre

It is also where you can access Bee U, which is the emotional health and wellbeing service for people, up to the age of 25, living in Shropshire and Telford & Wrekin.

It is designed to help you:

  • cope
  • get help
  • get more help
  • manage in times of crisis.

We usually see people who are worried, sad, angry or have problems with their behaviour.

You may be stressed, feel lonely, frightened or feel like nobody understands you.

Specialist organisations manage different parts of the service.

Seven fields health village

Hall Court – Telford

We are working with Telford and Wrekin Council and Shropshire Council to improve the mental health and emotional wellbeing of our population and have developed a mental health strategy with three key ambitions:

  • To develop supportive communities;
  • To ensure early intervention;
  • To provide quality services.

Our mental health strategy will continue to be reviewed and updated to reflect the needs of our residents and ensure that we are supporting everyone in the best possible way.

Shropshire, Telford and Wrekin CCG commissions Midlands Partnership NHS Foundation Trust (MPFT) to provide mental health and learning disability services in the area.

Hall Court

About our people

Meet our people

These are some of the people who work at MPFT sharing more about what they do. If you would like to become one of MPFT's people you can find out about opportunities to join us by clicking on the opportunities section.

Michelle Mellor

Nurse Practitioner

Michelle Mellor

Michelle worked as a care assistant in a care home before she had her family. Once her three children were all at school she decided she was ready to go back to work and keen to be challenged a bit more. She completed her nurse training at Staffordshire University and qualified in 2008.

She initially worked on the female acute ward at what was then Shelton Hospital. Although she gained a lot of useful experience this wasn’t where she wanted to be so she moved to Whitchurch Cottage Hospital to work with people with dementia. She took the opportunity to gain some community experience and when the cottage hospital closed took up a permanent post with the community mental health team which went on to become the Memory Service. By this time she realised her passion lay with the assessment and diagnosis of people with dementia and this has been the focus of her subsequent career. Along the way she has also gained qualifications in physical health and in prescribing as well as becoming a student mentor.

Michelle has held a management position with the memory service but has now returned to a more clinical role as a Nurse Practitioner which she prefers. The role involves the assessment and diagnosis she is passionate about, as well as a medication prescribing role.

Michelle says “No one wants to hear that their loved one has dementia, but if the assessment and diagnosis is done well it can make a difficult situation so much easier. You need compassion, patience and knowledge to carry out the role but it offers me real job satisfaction.

The Coronavirus pandemic has presented some interesting challenges. I was redeployed onto a ward which was a bit of a learning curve as things had changed. We also went virtual and had to work out how to carry out assessments via video calls. I was sceptical at first but it has proved successful and will certainly make us more flexible and resilient in the future – coping with bad weather for example.

I never thought when I started caring for people aged 18 that I would be where I am now, but I have been given lots of opportunities and supported to gain the confidence to make the most of them. I feel MPFT is a very forward-thinking trust which recognises the value of a nurse-led service”.

Matthew Harvey

Community Mental Health Nurse

Matthew Harvey

I was a Student Mental Health Nurse studying at Staffordshire University in the September 2017 cohort. We were due to head out on our final sign off placement of our degree at the end of April. For me this was due to be in the community with the South Staffordshire Memory Service. Due to the increased risks attached to this patient group, face to face patient contact was stopped and it was felt that they would not be able to facilitate my placement and learning. I was then re-allocated to Ellesmere House (Forensic Learning Disabilities) at St. George’s Hospital Stafford. The whole cohort had their first day on placement and then found out that night that we were all being withdrawn from placement due to safety risks re Covid-19. This left us all in a state of limbo where we didn’t know whether we would be allowed back out on placement or whether we would able to complete the rest of our course. Thankfully the government and the trust initiated an opt-in system whereby we could finish our final placement in an extended format with our own preference in mind. I had already gone through the interview process to get a job in the community in the Psychosis Pathway in Lichfield, so this is where I opted to complete my placement.

The weeks prior to getting assurances of being able to complete our degrees were quite anxiety provoking and uncertain. Once I found out I was going to Lichfield, I felt much more relaxed and calm. I had been there on placement previously in my first year, so knew the team and it would mean I got a head start on preparing for my role once I qualified. The idea of being in placement during a pandemic was a little nerve racking, but honestly was just happy that I could still complete my training and contribute at a time when needed. The team have been brilliant in supporting and nurturing my learning as well pushing me towards becoming an independent clinician. I was able to manage a small caseload and develop all the skills required to move into my role as a community mental health nurse. This massively helped with my confidence and overcoming some of the anxiety issues I had had prior to placement about the transition from Student to Qualified Nurse. Albeit we are seemingly heading towards another serious wave of the pandemic, which may disrupt service provision, I feel in a good place to manage what comes and to provide care as best I can to my service users.

Sarah Oliver

Clinical Inpatient Matron

Sarah Oliver

Sarah has led on improving the sexual safety of service users on inpatient wards at the Redwoods Centre in Shrewsbury. She has developed, introduced and embedded cultural and procedural changes on wards and across multi-disciplinary teams. These have included changes to incident reporting, new admission procedures, new patient information, introduction of reflective practice, supervision and role modelling, multidisciplinary team discussions, training sessions, trauma-informed care plans and developing a collective approach to consistent leadership on these issues.

As a result, there is a significant and measurable difference with sexual safety incidents being now negligible on the Redwoods wards, demonstrating the continued impact of the quality improvement work. The wards have been formally commended by CQC on this work. Sarah and colleagues have presented at a number of national events and many NHS trusts have visited the wards to understand the work further.

Sarah would say that involving staff, being honest and open and helping them to form solutions so that they are invested in the innovation is crucial to success.

Our values

Our values

It is our overall aim to work together to make life betters fir our communities. MPFT was set up to provide joined-up services around the patient or service user and their family to reduce confusion, duplication and therefore enabling better co-ordination between different services.

Our mission, our values and our behaviours help to define our culture as an organisation. This was an inclusive process and we undertook a comprehensive engagement programme over many months to help shape what was important to all stakeholders. This enabled us to define the ways in which we come together and work together to deliver our services.

Our values

We have 3 key values to support us in our Trust mission to make life better for our communities. These are

  • Putting people at the heart of what we do
  • Empowering people to improve care & wellbeing
  • Delivering better health, better care in partnership

Our behaviours

We have 5 behaviours we expect of one another to help us bring our values to life. These are at the heart of all of our interactions and are expected of everyone, no matter your role or level of seniority.

  • Lead by example
  • Respectful
  • Honest & trustworthy
  • Caring & compassionate
  • Listen and engage
Our behaviors graf

Staff Experience

It is our ambition to make MPFT a fantastic place to work for all staff. This includes ensuring our organisation is inclusive for all and for everyone to be heard and contribute to MPFT.

In Our Gift

In our gift graph

We have our nationally recognised to improving staff experience, called In Our Gift. This approach aims to bring MPFT together to collectively share best practice, help shape the future together and truly be an innovative place to work.

We have a fantastic digital Ideas Hub where staff can share changes they have implemented, collaborate with others or suggest a wider idea to improve staff experience or patient care.

The Big Shout Out

We have been truly ambitious and innovative in our approach to recognise the excellent work of our staff. The Big Shout Out was one such example of how staff at MPFT came together to collaborate and deliver a recognition and appreciation day for staff.

The Big Shout Out was 3 virtual festival tents with over 40 hours of digital content, based on the themes of compassion, collaboration, and celebration. In addition to two ‘wellbeing’ days this was a way to show how much we valued colleagues by providing something that they and their families could access, despite COVID restrictions, which would allow them to celebrate what they had achieved, rest, reflect and provide an opportunity for self-care.

“Truly awesome event. What a fantastic organisation to work for”

“Thanks all for a brilliant #mpftBigShoutOut yesterday far exceeded expectations. Beautiful memories reflections sensitively celebrated by all. Even MrNickKnowles sent a message, #desertmpftdiscs very emotional #westendshow #justwow so proud to be part of @mpftnhs family”

“We know how valued we feel as a team waking up this morning, thank you!”

“Can’t believe just how fantastic #mpftBigShoutOut has been. Great event from a great organisation that values its staff.”

Recognition and Reward

If you come and work with us, we will help you reach your full potential. Not only that, we will actively seek out opportunities to share the great things you are doing, with others locally, regionally and nationally, this includes nominations for our local LOVE Unites Scheme.

Love Unites Image

The LOVE Unites scheme was introduced for staff to show their appreciation to other staff, to teams and to external individuals for their acts of kindness and support during unprecedented times. Staff who receive an award receive a card and a badge.

Long service awards

Our Long Service Awards recognise dedication to the NHS and are designed to recognise staff who hit differing milestones along their career within the NHS.

Continuing to Improve Staff experience

People promise picture

We are keen to continue to improve staff experience here at MPFT. We saw our best ever staff survey results in 2020 and staff feedback has led to some significant changes over the last year. It is our ambition to bring the ambitions of the NHS People Plan 2020 to life here within our organisation.

Mindful employer

The Trust promote working environments and practices to ensure that we are fully inclusive. We are a committed Mindful Employer and have Staff Inclusion networks to capture staff experience and to support making equality in the workplace real.

We like to offer flexible working patterns where possible. The opportunities for a flexible working pattern would differ from job to job but MPFT are open to discussing individual requirements with candidates to try and accommodate flexibility where the service needs allow

MPFT is an award-winning Trust

If you come and work with us, we will help you reach your full potential. Not only that, we will actively seek out opportunities to share the great things you are doing, with others locally, regionally and nationally.

We have an awards section which is currently being updated, our most recent successes are;

  • HSJ award shortlisting for MH Provider of the Year and FTSU Organisation of the Year
  • Shortlisted for the Personnel Today Award for Well-being (Public Sector)
  • West Midlands Adult Eating Disorders Provider Collaborative was Highly Commended in the Value of the Year Award category at the HSJ Value Awards 2021.
  • In Our Gift was shortlisted for the HSJ Value Awards 2021 for Organisational Development Initiative of the Year
  • Silver Award for Social Work Employer of the Year
  • Positive Practice in Mental Health Award for Perinatal Services for Perinatal Services and Maternal Mental Health Services in Shropshire, Telford and Wrekin
  • HMPA Award for a post-Covid celebration and recognition event, The Big Shout Out which was Trust wide
  • Personnel Today Award for HR Impact

Living in Shropshire

Telford Overview

On 29 November 2018 Telford celebrated its 50 birthday, marking the date of the Designation of the New Town, a significant milestone in the on-going development of our town and a fantastic opportunity for communities to come together to celebrate.

Telford is an ever evolving and developing town in the West Midlands which continues to make its mark as a place of innovation, invention and technology harking back to its industrial heritage and significant history.

Telford has drive, ambition and energy - it is a great place to live, work in or to visit.

Telford Center image

Named after the famous civil engineer Thomas Telford, Telford is often called the “birthplace of industry” due to places in the borough such as the Ironbridge Gorge that are internationally recognised for their key role in the industrial revolution. Ironbridge Gorge is also a scenic tourist destination and part of UNESCO World Heritage Site.

But what is it that really makes Telford special nowadays? Make sure you visit our Telford now section. There are some amazing facts there that you might not have known about!

Telford Shopping center image

It's official! Shropshire named as one of the happiest places to live in the UK

It comes as no surprise to those who live here – but Shropshire has just been named as one of the happiest places to live in the UK.

And with its rolling hills, beautiful towns, picture perfect streets and historic buildings it is easy to see why.

New figures from the Office for National Statistics (ONS) have laid bare the parts of the country which are the happiest, most miserable, anxious and have the highest and lowest levels of life satisfaction.

It found the Outer Hebrides off the Scottish mainland is the happiest place to live, with residents scoring 8.24 out of 10 in the last year.

Shropshire, which has a population of 306,100 people, scored 7.66 out of 10, while Telford & Wrekin scored 7.37, which fell just below the national average.

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If you love glorious countryside, visiting historic towns, experiencing a sense of the past, enjoy good food, amazing accommodation, fabulous visitor attractions, exercise and entertainment, then Shropshire is for you.

Shropshire offers a great shopping scene, boasting 22 market towns. These are filled with boutiques, antique and craft shops, tea rooms, traditional barbers and other independent businesses. For larger retailers, Telford, is one of the fastest growing towns in the UK, which offers some of the best

Shropshire Hills Area of ‘Outstanding Natural Beauty’, covers almost a quarter of Shropshire. This means that wherever you are in Shropshire, you will be surrounded by a beautiful environment of stunning countryside

Many towns seem frozen in time. From stone cottages to traditional pubs serving cask ales and local produce. Ludlow in particular has retained its old-world charm from medieval walkways, award winning food festivals and historical landmarks.

Image of town center

Health and wellbeing

The health and wellbeing of our staff is incredibly important to us to ensure that they are fit and able to provide care for others. We are committed to ensuring that we have the right mechanisms in place to support staff to create the culture in which they are helped to stay healthy and well and also to support staff when they are unwell.

SOOTHE is MPFT’s comprehensive well-being offer to all staff working here. SOOTHE has been nationally recognised by NHSIE and NHS Employers as an example of best practice and featured at a NHS employers Conference earlier this year. As part of SOOTHE you will find ways of connecting with others through our support groups such as Staff Networks, Menopause Matters or Parents Place to Park, help and support if you need it through SOOTHE well-being conversations, the staff psychological well-being hubs or specialist staff psychology service or the wide-ranging benefits you are entitled to. You can take a look at our SOOTHE handbook here

The Big SOOTHE interactive webbook

Please have a look at the video which opened the NHS Employers conference highlighting best practice with SOOTHE and support for leadership – profiling a case study from Helen Cooper as to how she has been supported as a leader through the pandemic

The Big SOOTHE week

The collaborative that gave MPFT the Big Shout Out was enhanced to also come together for the Big SOOTHE week which took place in September 2021. The week was all about staff being encouraged and supported to reflect on their experiences over the past 18 months. with the aim of helping our MPFT family to make sense of their experience, connect with others and support their well-being, thus feeling more able to face the challenges ahead. 

As well as encouraging teams and individuals to take time to reflect for themselves. Across the week there were opportunities to join events to bring people together to discuss experience, engage in activities which could be more individual or personal, attend live events, download pre-recorded/prepared for staff to access in their own time , join in both face-to-face and digitally and also arrange their own individual/team activities. Please take a look at our Digital Guide to the week.

The Big SOOTHE Week

Preceptorship

The beginning of a newly qualified practitioner's career can be a challenging time and their initial experiences can shape how they develop in their career. To ensure the best possible start for newly qualified nurses, nursing associates, midwives and allied health professionals, a quality preceptorship programme is essential.

A preceptorship should be a structured period of transition for the newly qualified nurse, nursing associate, midwife or allied health professional when they start employment in the NHS. During this time, they should be supported by an experienced practitioner (a preceptor), to develop their confidence as an independent professional, and to refine their skills, values and behaviours. Having expert support and learning from best practice in dedicated time gives a foundation for lifelong learning and allows them to provide effective patient-centred care confidently.

Multi Proffessional Preceptorship Programme

The standards for pre-registration nursing education recognise that nurses will need to be more independent, autonomous and innovative in the future. Having a strong preceptorship programme in place will be vital to achieving these aims.

The program includes face to face days with the Clinical Training Team include topics that support the transition from student to a registered member of staff, these include,

  • Novice to Expert Theory
  • Resilience
  • Reflective Practice
  • Working to Trust values
  • Relationship Building
  • Personal Development Planning
  • Future Learning/Continual Professional Development

Feedback from preceptees have been:

Found the passport very useful
I liked that we were able to share experiences with other HCPs
The course has helped both develop and solidify my knowledge and skills
The course was brilliant

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