A message from PJ Hemmaway, Director of IT at The University of Manchester

The University of Manchester has a rich heritage of discovery, social change and a pioneering spirit, which has been at the heart of what we do since 1824. When you join our university, you become part of a truly diverse and global community of staff, students and alumni all focused on ensuring that we are recognised for the excellence of our people, research, learning and innovation, and for the benefits we bring to society.

We’re a proud Manchester institution and have ambitious plans for our future. At the heart of our vision are our people – a diverse, inclusive community of individuals who work together to create positive change for the world around them.

Research and teaching are the foundation of what we do, but the University relies on a range of roles to help create the exceptional. If you think boldly, act with integrity and celebrate difference, then this could be the place for you.

It’s an exciting time to be joining the Directorate of IT Services as we look to transform the way we do things and improve IT to meet the expectations of all staff, students and researchers. By making improvements, we will add value and benefit to all who use our services and ultimately provide the foundations for the development of a digital strategy – a strategy with a vision fit for The University of Manchester’s digital future.

Thank you for your interest in working at the University – I look forward to your application.

Video interview with PJ Hemmaway
(Chief Information Officer)

Video interview with Alex Goffe
(Deputy Chief Information Officer)

Purpose, vision and goals

Our purpose

To support our University’s students and colleagues by revolutionising processes with cutting-edge digital solutions. We strive for service excellence by efficiently managing resources, maximising value, and anticipating demand. Through a risk-based approach and strong partnerships, we will improve experiences with innovative, people-centred products and services.

Our vision

To drive a dynamic digital presence that transforms the experience for our University community of students and colleagues. To deliver seamless, intelligent and trustworthy digital innovations that propel us forward.

Our goals

• Digital solutions:Enhancing digital workflows through AI and data-driven strategies.

• Service excellence:Driving service excellence through innovative IT solutions and resource stewardship.

• IT security and identity management:Enhancing IT security and compliance through risk-based information management.

• Innovation and partnerships:Enhancing innovation through strategic partnerships and collaboration.

• People:Empowering our people through engagement, motivation, and inclusive practices.

Our direction in IT Services aligns closely with the Professional Services (PS) vision and priorities of the wider University.