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Attendance Officer

Location: Birmingham

Salary/Rate: GRB | Actual Salary: £22,361–£26,924

Type: Permanent

Closing Date: 06 Feb 2026

Job Reference: 4764101

We are looking for a proactive and compassionate Attendance Officer

Attendance Officer
Grade: GRB | Actual Salary: £22,361–£26,924
City of Birmingham School
32.5 Hours, Term Time Only

City of Birmingham School is committed to supporting every pupil to engage fully in their education. We are looking for a proactive and compassionate Attendance Officer to help improve attendance across our campuses, working closely with pupils, families, and professionals to remove barriers and promote positive engagement.

This is a key role in safeguarding and supporting our learners, contributing to a safe, structured, and nurturing school environment.

What We Can Offer You
• A forward thinking school committed to continual improvement and innovation.
• A welcoming, friendly and positive working environment where staff feel valued and supported.
• Opportunities to build strong, positive relationships that support and enhance the lives of our children.
• A supportive, enthusiastic and highly motivated staff team and governing body.
• The chance to be part of exciting developments in school systems, approaches and innovative practice.
• A strong commitment to continuing professional development
• Career opportunities within the school
• Blue Light Card access, offering discounts across UK retailers and services.
• Birmingham City Council employee benefits, including:

o Membership of the highly rated Local Government Pension Scheme (LGPS).

Generous pension contribution by the council
This is a career average scheme, meaning your pension is based on your average earnings, offering security independent of stock market performance.
Your total reward package includes your basic salary plus the employer’s pension contribution.
o Cycle to Work scheme.
o Confidential Employee Assistance Programme (EAP).
o Access to My Rewards, an employee benefits platform offering discounts, cashback and wellbeing resources.

What We Are Looking For
We welcome applications from individuals who are:
• Dedicated professionals committed to making a positive difference in children’s lives.
• Eager to develop their own expertise and engage in continued learning.
• Able to work independently, using their initiative to bring new ideas and contribute to school development.
• Passionate about inclusive education and supporting pupils with a range of needs.

About the Role

Key Responsibilities:

• Monitor daily attendance and punctuality across all campuses.
• Carry out first-day absence calls and escalate safeguarding concerns.
• Conduct home visits to ensure pupil safety and encourage school return.
• Build strong relationships with parents/carers to support attendance.
• Lead Early Help plans and multi-agency meetings where needed.
• Support registration and behaviour routines on campus.
• Maintain accurate records using Bromcom and CPOMS.
• Liaise with external agencies including Social Care, Police, and CAMHS.
• Represent the school at multi-agency meetings and case conferences.

To request an application pack or arrange a visit to the school, contact Jodie Massie at Hays:
T: 07761 446571
E: COBS@hays.com

Closing date for applications: Friday, 6th February
Shortlisting: Week commencing 9th February
Interviews: Week commencing 23rd February

Please also see our recruitment site: https://webmicrosites.hays.co.uk/web/cobs/

All staff are expected to understand and be committed to Equal Opportunities in employment and school delivery.
Safeguarding Commitment - City of Birmingham School is committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment:
An enhanced DBS check is required for this post
All shortlisted candidates will be subject to an on-line check as per the Keeping Children Safe In Education document

- Jodie Massie

Contact: Jodie Massie

Office: 3rd Floor, One Colmore Square,

Phone: 0121 2364476

Email: jodie.massie@hays.com

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