Your new company

Due to the partnership between Hays and Birmingham City Council, we are looking for a Complex Case Investigator to join the Property Licensing Team. This is a very exciting time as you will be part of a brand new, self-funded team, so there will be opportunities to progress and work collaboratively to improve the service. Being the largest leading local authority in the whole of Europe, Birmingham City Council are renowned for their expertise in public services and endless opportunities. Birmingham City Council provides the city’s residents with a number of services to ensure stability within citizens daily lives.

Your new role

As a Complex Case Investigator, you will undertake all duties associated with identifying unlicenced properties and robustly pursue those landlords reluctant to engage with mandatory and discretionary property licensing requirements. Lead on delivering both simple and more complex enforcement cases related to housing standards, property licensing, and anti-social behaviour, in accordance with the relevant policies and procedures. To achieve this, investigate and take the appropriate actions to:

• Remove Category 1 and High Category hazards.
• Ensure licence conditions are complied with.
• Apply Management Regulation of requirement in HMO.
• Take a lead role in enforcement in particular, the Issuing of Community Protection Notices (CPN) under the Housing & Planning Act 2016 and prosecution of landlords in line with the Council’s Regulation and Enforcement policy.
• Take a lead in multi-agency action to reduce ASB emanating from Privately Rented Properties (PRP).
• Take a lead role in coaching and mentoring Compliance Officers to develop their skills, knowledge and experience.

This is a full-time hybrid working position, with flexibility around the hybrid pattern. You will be expected to attend the office for team meetings, however as a large portion of the role is visiting properties and being out and about, you are able to work from home to complete the administrative part of the role. The team operate between the hours of 7am – 7pm, and there is also flexibility around the hours you work within the time period.

What you'll need to succeed

Candidates with previous experience in Private Sector Housing, carrying out housing standard inspections and enforcement action such as improvement notices and prohibition orders, issuing CPN’s and prosecutions. You will also need to demonstrate your experience within Housing Enforcement. You will be managing your own workload in this role, being able to demonstrate initiative, organisation, time management and trust are vital. You must also be able to demonstrate your knowledge around Housing Act 2004 and Housing Health & Safety Rating System (HHSRS) to be successful in this role.

The role will be an ASAP start, which before starting you will need to pass your reference and compliance checks. On registration please have your 2 most recent employment details available for reference checks. The successful candidate will also be required to pass a Basic DBS check, Hays will put this into process for you.

What you'll get in return

As the biggest leading local authority in Europe with their reputation solely built upon their passionate investment in people, your employment as a Compliance Officer will be a rewarding perk of the job as you will be taking pride in the speed of service within Birmingham City Council as an organisation. You will receive an employee pension scheme and unlimited progression as the team are also going through permanent recruitment and will consider you for these openings. You will also receive an hourly rate of pay up to £49.94, and will be paid on a weekly basis.

In addition, you will receive:

• One dedicated consultant, Specialist in Social Housing Recruitment
• Exclusive Recruitment partner for Birmingham City Council, Birmingham City council, Sandwell Council, Coventry Council and Solihull Council
• Exclusive access to the latest roles
• Free DBS Service
• Referral Scheme, £100 for each referral placed
• Access to both Nationwide and Global job opportunities

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.