About DTS

Digital Technology Services (DTS) provide IT services to our customers in the University which includes Staff and Students. Our vision is to deliver a modern seamless digital experience by reducing complexity through standardising, whilst supporting the key elements of the University around teaching and research.

The experience we provide covers;

• 1^st and 2nd line support
• Core infrastructure delivery
• IT Security
• Project and Change management
• Specialist research support
• Business application support
• And much more

We work closely with modern technology vendors to get the best value for our customers but also to harness innovative ways to deliver services. For example;

• Our infrastructure is platform is Nutanix which gives hybrid cloud capability
• We use Rubrik for our data management
• We were the first UK University to acquire Juniper Mist a cloud based WiFi6 network with built in BLE capability
• We were the first UK University to deploy Microsoft Teams for telephony – incredibly timely at the beginning of the pandemic.
• Our Microsoft partnership also sees us heavily invested in Surface devices as our standard offering but also Azure, Microsoft365 and Dynamics 365.